Retail Team Leader

Retail Team Leader

Nottingham Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dynamic catering team on matchdays and ensure exceptional customer service.
  • Company: Join Sodexo Live!, a world leader in food and facilities management.
  • Benefits: Earn ยฃ12.95 per hour with flexible working hours and career progression.
  • Why this job: Be part of creating unforgettable experiences at Nottingham Forest Football Club.
  • Qualifications: Retail experience, excellent communication skills, and a proactive attitude.
  • Other info: Join a supportive team that feels like family and thrive in a vibrant environment.

Overview

We\โ€™re experiencemakers.
And food fanatics.
And we\โ€™rehiring!

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\โ€™ll give you all you need to thrive. Because at Sodexo Live! we\โ€™re so much more.

Be part of somethinggreater.

We currently have an opportunity to join our team on Match days at Nottingham Forest Football Club as Retail Team Leader.

Our ideal candidate will be someone with previous experience within retail who can lead by example and work closely and bond with new teams on an event-by-event basis.

You will be operating a catering unit in the football ground. Working on Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

Founded in 1865, Nottingham Forest have played their home games at the City Ground since 1898. The club have won two European Cups (now the UEFA Champions League), being one of six English clubs to have won the coveted trophy.

This is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We are looking for customer focused individuals, who want to be a part of something greater.

If this is you, apply to join our team now.

Package

  • ยฃ13.55 per hour
  • Flexible working โ€“ Matchday, Non-match day, evenings and weekends
  • Casual Contract

Main Responsibilities

Job responsibilities

  • Brief all your catering team prior to service.
  • Complete stock sheets.
  • Deal with customer complaints efficiently.
  • Carry out stock checks at designated times.
  • Monitor the service of all alcoholic beverages.
  • Any other duty that is of a reasonable request.

The Ideal Candidate

  • Experience as a Team Leader is essential.
  • Excellent verbal communication skills.
  • Being friendly yet professional.
  • Being a team player with an ability to resolve conflict and take criticism.
  • Good attention to detail and punctuality.
  • Being proactive is key.

About The Company

Sodexo Live!

We\โ€™re Experience Makers.
And go-getters, fanatic foodies, and community pillars.

AtSodexo Live!build a career where everyday\โ€™ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we\โ€™ll give you all you need to thrive.

We Belong to a team that feels like family,ACT with purpose and be inclusive, Thrive in our career, while able toBe Live in the moment creating exceptional memories.

After giving it all, you\โ€™ll return home knowing that you\โ€™ve played your part in creating a truly unforgettable moment.

Because at Sodexo Live!we\โ€™re so much more.

Be part of something greater

Why choose Sodexo Live! โ€“

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won\โ€™t just craft the moment you\โ€™ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh\โ€™s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That\โ€™s why we are proud to focus on people\โ€™s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.

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Retail Team Leader employer: Sodexo

Sodexo Live! is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member feels like family. With flexible working hours on matchdays at the iconic Nottingham Forest Football Club, employees enjoy unique opportunities for career progression in a fast-paced catering environment, all while creating unforgettable experiences for fans and guests alike.
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Contact Detail:

Sodexo Recruiting Team

StudySmarter Expert Advice ๐Ÿคซ

We think this is how you could land Retail Team Leader

โœจTip Number 1

Get to know the company culture! Before your interview, do a bit of research on Sodexo Live! and their values. This will help you connect with the team and show that you're genuinely interested in being part of something greater.

โœจTip Number 2

Practice your communication skills! As a Retail Team Leader, you'll need to be friendly yet professional. Try role-playing common scenarios with a friend to boost your confidence and refine your conflict resolution skills.

โœจTip Number 3

Show off your leadership experience! Think of specific examples where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your ability to lead by example.

โœจTip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Donโ€™t miss out on this opportunity!

We think you need these skills to ace Retail Team Leader

Customer Focus
Verbal Communication Skills
Conflict Resolution
Team Leadership
Attention to Detail
Punctuality
Proactivity
Stock Management
Service Monitoring
Problem-Solving Skills

Some tips for your application ๐Ÿซก

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that youโ€™re not just looking for any job, but that youโ€™re genuinely excited about being a Retail Team Leader with us.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience. We love seeing how your past roles have prepared you for this position, so donโ€™t hold back on showcasing your skills in retail and customer service!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for our team.

Apply Through Our Website: Donโ€™t forget to submit your application through our website! Itโ€™s the best way for us to receive your details and ensures youโ€™re considered for the role. Plus, itโ€™s super easy to do!

How to prepare for a job interview at Sodexo

โœจKnow the Company

Before your interview, take some time to research Sodexo Live! Understand their values, mission, and what makes them unique in the catering industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

โœจShowcase Your Experience

Since experience is essential for this role, be ready to discuss specific examples from your past jobs that highlight your leadership skills and customer service abilities. Think about times when you resolved conflicts or improved team performance, as these stories will resonate well with the interviewers.

โœจDemonstrate Team Spirit

As a Retail Team Leader, being a team player is crucial. During the interview, emphasise your ability to work collaboratively and support your colleagues. Share instances where youโ€™ve successfully led a team or contributed to a positive team environment, as this aligns perfectly with what theyโ€™re looking for.

โœจPrepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, what a typical matchday looks like, or how they support career progression. This shows that youโ€™re not just interested in the job, but also in how you can grow within the company.

Retail Team Leader
Sodexo
Location: Nottingham

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