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- Tasks: Lead a dynamic team in a convenience store, ensuring exceptional service and smooth operations.
- Company: Join Sodexo, a supportive employer dedicated to enhancing lives.
- Benefits: Earn £13.46 per hour with discounts, free parking, and health perks.
- Other info: Enjoy career growth opportunities and a friendly work environment.
- Why this job: Make a real difference for Armed Forces personnel while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
Working Hours & Benefits
- 40 hours per week
- 5 days out of 7, various 8 hour shifts between the hours of 7am and 10:30pm.
- £13.46 per hour + Sodexo benefits
- 10% Staff discount in on site shop
- Free Car parking on site
- Reduced cost of on site Gym
- Subsidised food available on site
- Family Days on site
- Enjoy a Coffee and a Cake at Chilton Cafe on site
- Online Recognition Scheme (Reward Hub)
- Discounts at Sodexo Partner Brands
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position.
What you’ll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven).
What you bring:
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands-on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team-building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key-holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position.
What we offer:
- On-job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth - Apprenticeships, learning tools, and development opportunities.
- Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Retail Supervisor employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sodexo's values and mission. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired your team or handled a tricky situation. These examples will showcase your supervisory skills and make you stand out.
✨Tip Number 3
Be ready to chat about customer service! Since you'll be the go-to person for queries, prepare some examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don't forget to ask questions! Show your interest by asking about team dynamics or upcoming initiatives. It’s a great way to demonstrate your enthusiasm for the role and the company.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor role. Highlight your previous supervisory experience and any customer service skills that match what we're looking for. We want to see how you can lead a team and enhance customer experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your hands-on approach can benefit our team. We love seeing enthusiasm, so let your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience, especially in retail or hospitality. Mention specific examples of how you've led a team or improved customer satisfaction. We want to know how you can make a difference!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our company culture there. We can't wait to hear from you!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Supervisor at Sodexo. Familiarise yourself with their values and how they serve the Armed Forces personnel. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Think about times when you inspired your team or improved customer service. This is your chance to demonstrate your hands-on approach and ability to take charge.
✨Prepare for Customer Scenarios
Since you'll be the go-to person for customer queries, prepare for potential scenarios you might face. Think about how you would handle difficult customers or promote offers effectively. This shows you’re proactive and ready for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they foster a positive work environment. This not only shows your interest but also helps you gauge if it’s the right fit for you.