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For Companies At a Glance
- Tasks: Lead a team, manage stock, and enhance customer experience in a retail environment.
- Company: Join Sodexo, a supportive company with a focus on teamwork and development.
- Benefits: Competitive pay, career growth, wellbeing support, and flexible work options.
- Why this job: Make a real impact by inspiring your team and improving customer satisfaction.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
- Other info: Enjoy a friendly work culture with plenty of training and development opportunities.
1 week ago Be among the first 25 applicants
Job Introduction
- 37.5 hours per week
- Any 5 out of 7 working various shifts
- £12.71 per hour
- Car parking available on site
Check your local transport links here: Plan Your Journey | Traveline
Job Description
Retail Supervisor at Sodexo – RAF Brize Norton, Carterton, OX18 3LX
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer‑focused approach will help enhance the day‑to‑day lives of everyone you meet.
What You’ll Do
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, and be the go‑to person for customer queries and support.
- Foster a positive and open‑minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well‑organised store environment.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
What You Bring
- Previous supervisory experience in retail or customer service, with a proven ability to support a team.
- A hands‑on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team‑building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key‑holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
What We Offer
- On‑the‑job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development – Facilities Services
Referrals
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Retail Supervisor employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. Focus on how your previous experience aligns with the Retail Supervisor role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
When you get the chance, ask insightful questions during the interview. This shows you're engaged and serious about the position. Think about what you want to know about the team dynamics or the store's goals.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've led teams and inspired others to achieve great results in a retail environment.
Be Customer-Focused: Emphasise your passion for delivering an outstanding customer experience. Share examples of how you've gone above and beyond to support customers, as this is key to the Retail Supervisor role we're looking to fill.
Demonstrate Initiative: We love candidates who take the reins! In your application, mention times when you've stepped up in the absence of a manager or taken charge of a situation. This shows us you're proactive and ready to lead.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through in your application. We’re looking for someone who can foster a positive culture, so a bit of your unique flair can go a long way!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role at Sodexo. Familiarise yourself with the key responsibilities like stock management and team supervision. This will help you demonstrate how your previous experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since the role involves leading a team, be ready to share specific examples of how you've inspired and managed a team in the past. Think about times when you’ve taken charge or implemented new initiatives that improved team performance or customer satisfaction.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Prepare some scenarios where you successfully resolved issues or enhanced the customer experience. This will show that you have a hands-on approach and are passionate about delivering outstanding service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store culture, team dynamics, or upcoming initiatives. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.