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- Tasks: Manage retail stands on match days, ensuring exceptional customer service and smooth operations.
- Company: Join Sodexo Live! at Nottingham Forest Football Club, where experiences are crafted with passion.
- Benefits: Earn £19.50 per hour with flexible shifts and opportunities for career progression.
- Why this job: Be part of a vibrant team creating unforgettable moments in a dynamic environment.
- Qualifications: Experience in hospitality, strong customer service skills, and ability to work under pressure.
- Other info: Join a family-like team that values inclusivity and personal growth.
Overview
We\\\’re experiences.
And food fanatics.
And we\\\’re hiring Retail Stand Manager to join the team at Nottingham Forest Football Club.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\\\’ll give you all you need to thrive. Because at Sodexo Live! we\\\’re so much more.
Be part of something greater.
We currently have an opportunity for Retail Stand Manager\\\’s to join our team at Nottingham Forest Football Club.
This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
If this is you, apply to join our team now.
Package Description
- Retail Stand Manager – £19.50 per hour
- Flexible working – Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract
Main Responsibilities
Job responsibilities
- Attending pre-match meetings for Match Day\\\’s with the Retail Manager
- Ensuring catering outlets are ready for service at the agreed time for opening
- When required, assisting Team Leaders
- Checking open stock and documenting any alterations on stock sheets
- Completing stock checks and ensuring all company polices/procedures are being adhered too.
- Always Adhering to Food Safety alongside Health & Safety procedures.
- Completing relevant documentation as required by the company
- Reporting staff potential to the Retail Manager, to aid in supporting their progression
- Regular checks on designated catering outlets, including end of service cleaning
The Ideal Candidate
- Experience in managing a team is a must
- Great customer service and confident to diffuse customer complaints
- Great attention to detail alongside being able to work under pressure
- Experience in Stadiums is preferable, but not essential
- Excellent verbal communication skills
- Experience within a Hospitality, bar or catering venue
About The Company
Sodexo Live!
We\\\’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
AtSodexo Live!build a career where everyday\\\’s is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we\\\’ll give you all you need to thrive.
We Belong to a team that feels like family,ACT with purpose and be inclusive, Thrive in our career, while able toBe Live in the moment creating exceptional memories.
After giving it all, you\\\’ll return home knowing that you\\\’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live!we\\\’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won\\\’t just craft the moment you\\\’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh\\\’s magnificent Signet Library.
\\u003cbr> Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That\\\’s why we are proud to focus on people\\\’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
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Retail Stand Manager - Match day employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stand Manager - Match day
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sodexo Live!'s social media and website. Understanding their vibe will help you connect during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delighting others, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories to impress the interviewers.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking sharp can make a great first impression. It shows you care about the opportunity and are ready to represent Sodexo Live! with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and gives you a better chance to stand out in the crowd. Don’t miss out!
We think you need these skills to ace Retail Stand Manager - Match day
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your passion for food and customer service, and don’t be afraid to show us what makes you unique.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or customer service. We’re looking for those who can handle the fast-paced environment of match days, so give us examples of how you've thrived under pressure.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Sodexo Live!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Stand Manager. Familiarise yourself with Sodexo Live!'s values and how they relate to customer service and team management. This will help you demonstrate your passion for the role and the company.
✨Show Off Your Personality
Sodexo Live! is all about unique experiences and personalities. Be yourself during the interview! Share your background and any relevant stories that highlight your customer service skills and ability to handle pressure. This will help you stand out as a candidate who fits their culture.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing a busy match day. Think of examples from your past experience in hospitality that showcase your problem-solving skills and ability to lead a team under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or what a typical match day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
