At a Glance
- Tasks: Support daily operations and manage client services in a dynamic environment.
- Company: Join Sodexo, a global leader in quality of life services.
- Benefits: Enjoy competitive salary, wellbeing support, and career development opportunities.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact while growing your skills in a supportive team.
- Qualifications: Experience in facilities operations and strong organisational skills required.
The predicted salary is between 32000 - 32000 £ per year.
Full time Monday - Friday
Up to £32,000 per annum plus our Sodexo employee benefits package
Opportunities for professional development
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for a highly organised and proactive Assistant General Services Manager that will act as a key support to the General Services Manager and serve as a secondary point of contact for Sodexo on site, covering both soft and hard services. The role is responsible for supporting the smooth day‑to‑day running of the operation, including administration tasks such as invoicing, purchase orders, payroll processing, and general office support. The post holder will also support the Site Lead and provide cover during periods of absence.
Key responsibilities
- Support the General Services Manager in the day‑to‑day running of site services to ensure smooth operational performance
- Manage and maintain client work orders, including updates, reporting, and accurate service records
- Allocate and coordinate work for cleaning and security teams in line with contract requirements, budgets, and service standards
- Process invoices, raise purchase orders, and support general finance and administrative activities
- Assist with payroll processing and maintain accurate employee and personnel records
- Support month‑end reporting, including financial summaries and operational reporting
- Maintain filing systems, including food safety records and HACCP documentation
- Manage office supplies, PPE, and approved ad‑hoc purchasing requests
- Liaise with subcontractors to ensure services are delivered to required standards
- Support compliance with health and safety, hygiene, fire, COSHH, and site regulations
- Ensure equipment is maintained in safe working order and report faults promptly
- Act as point of contact for client queries in the absence of the General Services Manager
- Deputise for the General Services Manager when required
- Support senior management with reporting, administration, and presentations as needed
- Carry out additional reasonable duties to support operational requirements
- Support cost control, including labour, expenses, and purchasing within agreed budgets
- Assist with financial reporting and monthly management information
- Process card payments, maintain till systems, and manage user records
- Support financial reconciliation and month‑end processes
- Support payroll administration and maintain accurate HR records and documentation
- Maintain organisational charts and employee records
- Support recruitment, induction, training, and ongoing staff development
- Ensure training records are accurate and up to date
- Support employee relations queries and help resolve issues in a timely manner
- Assist with team meetings and communication briefings
- Support holiday planning and workforce scheduling to ensure adequate cover
- Support delivery of contractual, financial, and operational performance targets
- Ensure compliance with all health, safety, and statutory requirements
- Support effective workforce planning and service delivery across site operations
- Help maintain high standards of service delivery in line with company policies
What we’re looking for
- Experience in facilities operations, administration, or people management
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience working in a compliance‑driven environment
- Competent in Microsoft Office applications
- Good understanding of business and administrative processes
- Strong customer service approach
- Experience working with internal systems (SAP experience desirable but not essential)
Why Sodexo?
Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
A little more about Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of on‑site food and FM services, benefits & rewards services and personal & home services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Assistant General Services Manager in Renfrew employer: Sodexo
At Sodexo, we pride ourselves on fostering a supportive and inclusive work environment where every employee is valued. As an Assistant General Services Manager in Paisley, you will benefit from a comprehensive employee benefits package, opportunities for professional development, and a culture that encourages personal growth and well-being. Join us to make a meaningful impact while enjoying perks like a 24hr virtual GP service and a Bike to Work Scheme, all within a company dedicated to creating a better everyday for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Services Manager in Renfrew
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Services Manager in Renfrew
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
