At a Glance
- Tasks: Lead a team to ensure operational excellence across multiple sites.
- Company: Join Sodexo, a global leader in quality of life services.
- Benefits: Enjoy flexible work, mental health support, and discounts for you and your family.
- Why this job: Shape the future of operations while making a real impact in your community.
- Qualifications: Strong leadership skills and a valid UK driving licence required.
- Other info: Full training provided; opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Job Introduction
Are you ready to take the next step in your operational career? We\’re excited to offer four opportunities for the role of Regional Operations Manager across our key regions: London and surrounding areas, Bristol/South Gloucestershire, and the Midlands.
In this pivotal role, you\’ll lead and support a team of Operations Managers to deliver excellence across multiple sites—driving performance, strengthening client relationships, and ensuring commercial and compliance targets are met. Reporting directly to the Operations Director, you’ll play a critical part in shaping the success of your region while contributing to broader strategic goals.
This is a fantastic opportunity for internal candidates looking to grow their leadership impact, take on broader responsibilities, and be part of shaping the future of our operations.
What You’ll Do
- Own the commercial relationship with Clients, leading contract negotiations with a strategic focus on growth and retention.
- Accountable for the commercial performance across all relevant sites; managing the billing, invoicing, management accounts and budgets, driving labour, food and other cost control in conjunction with Finance
- Assign and manage budgets for the mobile workforce and agency workers.
- Create and own plans to ensure the region achieves operational and commercial targets.
- Act as an escalation point for Operations Managers with regards to any identified issues and risks in the business.
- Monitor and measure the performance of Operations Managers, ensure a high focus on employee safety and positive client relations. Conducting performance reviews as appropriate and in line with Company policy.
- Periodically review site action plans with the relevant Operations Manager to ensure delivery of change or improvement.
What We’re Looking For
- Proven presentation and negotiation skills in both sales and client facing environments
- Strong commercial acumen and financial management in a multi-site operational context
- Professional written and verbal communication skills, with the ability to adapt style to either internal or external audience
- Ability to establish and maintain effective relationships with all key stakeholders
- Organised and efficient ways of working
- Identify and provide effective solutions to issues and challenges
- Ability to lead and use initiative
- Driven to achieve results and exceed expectations
- Innovation and forward thinking
- Proven experience in leadership and people management
- Owns a full, valid UK driving licence
What We Offer
Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
Ready to be part of something greater? Apply today!
Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)
Attached documents
- HR-5933_Benefits UK Brochure V9.pdf
- Regional Operations Manager JD v2.docx
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Regional Operations Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with Sodexo's core values and mission. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Sodexo, especially those in operational roles. They can provide valuable insights into the company culture and expectations for the Regional Operations Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Stay updated on industry trends and challenges in facilities management. Being knowledgeable about current issues will allow you to engage in meaningful discussions during interviews and showcase your expertise.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in multi-site environments. Emphasise your leadership skills and any achievements that demonstrate your ability to drive performance and manage budgets.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job description. Mention specific examples of your negotiation skills and commercial acumen, and explain how you can contribute to Sodexo's operational success.
Showcase Your Communication Skills: Since strong written and verbal communication is crucial for this role, ensure your application is clear, concise, and free of errors. Use professional language and adapt your tone to reflect the company's values.
Highlight Relevant Qualifications: If you have any certifications or training related to operations management, financial management, or leadership, be sure to include these in your application. This will help demonstrate your commitment to professional development.
How to prepare for a job interview at Sodexo
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive performance and foster positive client relationships.
✨Demonstrate Commercial Acumen
This role requires strong financial management skills. Familiarise yourself with key financial metrics relevant to operations management, such as budgeting and cost control. Be ready to discuss how you've previously managed budgets and improved commercial performance in multi-site environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to outline how you would handle specific operational challenges or client negotiations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Research Sodexo's Values and Culture
Understanding the company's values and culture is crucial. Research Sodexo's mission and recent initiatives, especially those related to employee wellbeing and community engagement. This knowledge will help you align your answers with their values and demonstrate your genuine interest in being part of their team.