Regional Account Support Manager

Sodexo – No Man\’s Heath, England, United Kingdom

Regional Account Support Manager

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for a Regional Account Support Manager to join our Corporate Services team.

In this role, you will support the Regional Account Manager and site management teams in delivering high‑quality contracted services across multiple client sites. You will play a key part in maintaining consistent service delivery, ensuring compliance, and providing management cover when required. You’ll support up to eight contracts and drive performance within a £5–10 million portfolio.

Key Responsibilities

• Support site managers to deliver operational excellence across all contracts.
• Ensure financial, administrative, and compliance procedures are followed in line with company standards.
• Assist in achieving budgeted financial targets, managing costs, and ensuring accurate reporting.
• Drive high standards in service delivery, food quality, hygiene, and safety.
• Provide management cover for sites as required.
• Support staff training, recruitment, and performance management.
• Promote strong client relationships and maintain effective communication across all levels.
• Participate in audits, compliance checks, and continuous improvement initiatives.
• Ensure adherence to all health, safety, and company policies.

Qualifications

• Previous experience in facilities, catering, or support services management.
• Strong leadership and interpersonal skills, with the ability to communicate effectively at all levels.
• Excellent time management and organisational abilities.
• Proven experience managing service standards and compliance in a fast‑paced environment.
• Good literacy, numeracy, and IT skills.
• Self‑motivated, flexible, and able to work both independently and as part of a team.
• Experience within multi‑site contract management.
• Understanding of financial reporting and P&L management.
• Full UK driving licence required – must be able to travel as required by the business.
• Full‑time, 40 hours per week. No fixed place of work.

Benefits

• Competitive salary plus Sodexo employee benefits package.
• Unlimited access to an online wellbeing platform.
• Employee Assistance Programme.
• 24‑hour virtual GP service.
• Sodexo Discounts Scheme – great deals 24/7 across high‑street retailers.
• Enhanced pension plan.
• Learning and development tools to support career growth.
• Bike to Work Scheme.
• Broad UK & Ireland benefits and leave policies.

Inclusion & Diversity

We are an inclusive employer and a disability confident leader. We welcome and encourage applications from people with diverse experiences, backgrounds and identities, including those with disabilities. Candidates with disabilities are invited to apply for a disability confident interview scheme.