At a Glance
- Tasks: Support site managers in delivering top-notch services across multiple client sites.
- Company: Join Sodexo, a passionate team focused on exceptional service and meaningful experiences.
- Benefits: Enjoy competitive salary, wellbeing platform access, and great discounts.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Experience in facilities management and strong leadership skills are essential.
- Other info: Flexible working with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Full time 40 Hours per week Monday – Friday 08:30-17:00 Full UK Driving license required – must be able to travel as required by the business Competitive per annum plus our Sodexo employee benefits package Opportunities for professional development Overview Regional Account Support Manager Covering Scotland\’s Central Belt (Edinburgh, Fife, Glasgow and occasionally Aberdeen) – Full time At Sodexo, we\\\’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are looking for a Regional Account Support Manager to join our Corporate Services team. In this role, you will support the Regional Account Manager and site management teams in delivering high-quality contracted services across multiple client sites. You will play a key part in maintaining consistent service delivery, ensuring compliance, and providing management cover when required. You\\\’ll play a key role across multiple sites, supporting up to eight contracts and driving performance within a £5-10 million portfolio. Responsibilities Support site managers to deliver operational excellence across all contracts. Ensure financial, administrative, and compliance procedures are followed in line with company standards. Assist in achieving budgeted financial targets, managing costs, and ensuring accurate reporting. Drive high standards in service delivery, food quality, hygiene, and safety. Provide management cover for sites as required. Support staff training, recruitment, and performance management. Promote strong client relationships and maintain effective communication across all levels. Participate in audits, compliance checks, and continuous improvement initiatives. Ensure adherence to all health, safety, and company policies. What we\\\’re looking for Previous experience in facilities, catering, or support services management. Strong leadership and interpersonal skills, with the ability to communicate effectively at all levels. Excellent time management and organisational abilities. Proven experience managing service standards and compliance within a fast-paced environment. Good literacy, numeracy, and IT skills. Self-motivated, flexible, and able to work both independently and as part of a team. Experience within multi-site contract management. Understanding of financial reporting and P it\\\’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life\\\’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits
Regional Account Support Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Support Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sodexo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Sodexo’s values and recent projects. We want to see that you’re genuinely interested in what we do and how you can contribute to our mission of delivering exceptional service.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've driven performance or improved service delivery in past roles. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Regional Account Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Account Support Manager role. Highlight your previous experience in facilities or support services management, and don’t forget to showcase your leadership and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Sodexo and how you can contribute to delivering exceptional service. Be sure to mention your understanding of financial reporting and compliance, as these are key for this role.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and manage service standards. Numbers speak volumes, so if you’ve managed budgets or improved service delivery, make sure to include those details!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sodexo
✨Know Your Numbers
As a Regional Account Support Manager, you'll be dealing with budgets and financial targets. Brush up on your financial reporting skills and be ready to discuss how you've managed costs and achieved targets in previous roles. Bring specific examples that showcase your ability to drive performance within a portfolio.
✨Showcase Your Leadership Skills
This role requires strong leadership and interpersonal skills. Prepare to share instances where you've successfully led teams or improved service delivery. Think about how you can demonstrate your ability to communicate effectively at all levels, especially when it comes to supporting site managers.
✨Understand Compliance Inside Out
Compliance is key in this position. Familiarise yourself with health, safety, and company policies relevant to the role. Be prepared to discuss how you've ensured adherence to compliance standards in past experiences, and think of ways you can contribute to continuous improvement initiatives.
✨Build Rapport with Clients
Strong client relationships are crucial for success. Think about how you've maintained effective communication with clients in the past. Be ready to discuss strategies you've used to promote client satisfaction and how you plan to foster those relationships in this new role.