At a Glance
- Tasks: Be the welcoming face of Unilever R&D and provide exceptional customer service.
- Company: Join Sodexo, a company dedicated to creating a better everyday for everyone.
- Benefits: Earn £13.45 per hour with access to an onsite gym and staff shop.
- Other info: Enjoy full training, ongoing support, and great discounts through the Sodexo Rewards Programme.
- Why this job: Play a key role in delivering outstanding front-of-house experiences during an exciting project.
- Qualifications: Previous reception or customer service experience and strong communication skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
Receptionist - Unilever R&D Receptionist
Location: Unilever R&D, Quarry Road East, Bebington, Wirral CH63 3JW Salary: 13.45 per hour
Friday
Contract: Fixed Term (3 Months), Part Time Be the welcoming face of a company that values exceptional service.
Sodexo is looking for a professional and customer-focused Receptionist to join our team at Unilever R&D in Bebington.
This is a fantastic opportunity to play a key role in delivering an outstanding front-of-house experience during an exciting site project, ensuring visitors and colleagues receive a warm, efficient and professional service.
What you'll do Welcome visitors and provide a professional first impression of the site.
Manage visitor registration and issue badges in line with Unilever security policies.
Act as the first point of contact for the site, responding to enquiries professionally.
Transfer information accurately between internal systems.
Coordinate catering and hospitality requests.
Carry out a range of administrative duties to support the site team.
Deliver excellent customer service while maintaining confidentiality and professionalism.
What you bring Previous reception or customer service experience.
Excellent communication and interpersonal skills.
Strong organisational skills with good attention to detail.
Confidence using computer systems and handling administrative tasks.
A professional, friendly and proactive approach.
Ability to manage multiple priorities in a busy environment.
What We Offer 13.45 per hour Fixed-term, part-time contract (3 months) Monday to Friday working pattern Staff shop on site Onsite gym Full training and ongoing support Sodexo Rewards Programme Access to a 24-hour virtual GP service The Sodexo Discounts Scheme, offering great deals 24/7 for you, your friends and family About Sodexo At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.
We are a Disability Confident Leader employer.
We are committed to being an inclusive employer where everyone can act with purpose and thrive in their own way.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Unilever R&D
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sodexo and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sodexo and let us see your personality shine through!
We think you need these skills to ace Receptionist - Unilever R&D
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sodexo.
Get Familiar with Our Brand:Before applying, take some time to learn about Sodexo and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sodexo
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sodexo.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sodexo will surely appreciate.
