Prison Custody Officers (PCO) - HMP Addiewell

Prison Custody Officers (PCO) - HMP Addiewell

Full-Time 31571 - 44200 £ / year (est.) No working from home possible
Sodexo

At a Glance

  • Tasks: Become a Prison Custody Officer and help transform lives while ensuring safety.
  • Company: Join HMP Addiewell, a forward-thinking employer committed to diversity and inclusion.
  • Benefits: Enjoy a starting salary of £31,571.95, free meals, gym access, and comprehensive training.
  • Other info: Flexible working opportunities and clear career progression await you!
  • Why this job: Make a real impact in a dynamic environment while building meaningful relationships.
  • Qualifications: No experience needed; just bring your resilience, empathy, and commitment to change.

The predicted salary is between 31571 - 44200 £ per year.

3 weeks ago Be among the first 25 applicants

SECURE THE PRESENT, SHAPE THE FUTURE

Make a Difference as a Prison Custody Officer at HMP Addiewell
Looking for a career that’s

Job Introduction
SECURE THE PRESENT, SHAPE THE FUTURE
Make a Difference as a Prison Custody Officer at HMP Addiewell
Looking for a career that’s challenging, rewarding, and truly meaningful? Join HMPAddiewell as a Prison Custody Officer, where you’ll play a vital role in maintaining safety, supporting rehabilitation, and making a real impact on people’s lives.
You don’t need experience—just the right attitude, resilience, and a commitment to making a difference. We’ll provide the training, development, and support to help you succeed.
_________________________________________________________
What’s in It for You?

  • Starting salary of £31,571.95, increasing annually for four years.
  • 8 weeks fully paid, comprehensive training — you’ll be set up for success from day one.
  • Free meals, parking, and on-site gym access to support your well-being.
  • Overtime opportunities are available
  • Clear career progression within the organisation.
  • Life assurance, BUPA healthcare, and pension schemes for your security.
_________________________________________________________
What Does a Prison Custody Officer Do?
This isn’t just a job—it’s a chance to change lives. You’ll work in a dynamic, fast-paced environment, ensuring security while helping prisoners turn their lives around.
  • Maintain order and safety in the prison environment.
  • Supervise daily routines and prisoner movements.
  • Build professional relationships to foster a positive atmosphere and rehabilitation.
  • Manage challenging situations with confidence and professionalism.
  • Supporting prisoner rehabilitation to help them make positive changes.
_________________________________________________________
Who Are We Looking For?
We welcome people from all backgrounds—whether you’ve worked in customer service, social care, the military, teaching, or any other field, you could have what it takes.
What Matters Most Is Your Mindset And Approach
  • Stay Calm Under Pressure – Handle challenging situations with confidence.
  • Show Empathy & Respect – Build rapport whilst maintaining authority.
  • Be Resilient & Adaptable – No two days are the same, so flexibility is key.
  • Communicate Effectively – Have difficult conversations with clarity and confidence.
  • Act with Integrity – Be fair, professional, and a role model for others.
  • Work as a Team – Support your colleagues and create a safe environment.
If you’re motivated, compassionate, and ready for a new challenge, we want to hear from you!
_________________________________________________________
How To Apply
Submit your application online — it only takes a few minutes.
Pre-screening call — we’ll be in touch within a few days.
Fitness Tests - Taking place on 21st and 28th August
Assessment centres - Taking place on 6th and 13th September
To Apply, You Must
  • Be 18 or older.
  • Be eligible to work in the UK (sponsorship is not available).
  • Complete a level 2 Disclosure Scotland certificate.
_________________________________________________________
About The Company
We\'re all about building a workplace for the future. We believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.
We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
Disability Confident Leader Employer
We are committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Attached documents
  • UK Rewards and Benefits Guide.pdf
  • PCO JD Addiewell.docx

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other, Information Technology, and Management
  • Industries

    Facilities Services

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Prison Custody Officers (PCO) - HMP Addiewell employer: Sodexo

At HMP Addiewell, we pride ourselves on being an exceptional employer that values diversity and inclusion while providing a supportive environment for our Prison Custody Officers. With a competitive starting salary, comprehensive training, and clear career progression opportunities, we empower our staff to make a meaningful impact in the lives of others. Our commitment to employee well-being is reflected in our free meals, gym access, and robust healthcare benefits, making HMP Addiewell a rewarding place to build your career.

Sodexo

Contact Details:

Sodexo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Prison Custody Officers (PCO) - HMP Addiewell

Tip Number 1

Familiarise yourself with the specific challenges faced in a prison environment. Understanding the dynamics of prisoner behaviour and rehabilitation can help you demonstrate your commitment to making a difference during interviews.

Tip Number 2

Highlight any experience you have in high-pressure situations, whether from previous jobs or personal experiences. This will show that you can stay calm under pressure, which is crucial for a Prison Custody Officer.

Tip Number 3

Prepare to discuss how you would build rapport with prisoners while maintaining authority. Think of examples from your past where you've successfully managed relationships in challenging environments.

Tip Number 4

Research HMP Addiewell's values and mission. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands the role and its impact.

We think you need these skills to ace Prison Custody Officers (PCO) - HMP Addiewell

Resilience
Empathy
Effective Communication
Conflict Resolution
Teamwork
Adaptability
Integrity

Some tips for your application 🫡

Understand the Role:Before applying, take time to thoroughly read the job description for the Prison Custody Officer position. Understand the responsibilities and the skills required, such as resilience, empathy, and effective communication.

Tailor Your CV:Customise your CV to highlight relevant experiences and skills that align with the role. Emphasise any past roles in customer service, social care, or similar fields that demonstrate your ability to handle challenging situations and work as part of a team.

Craft a Strong Cover Letter:Write a compelling cover letter that showcases your motivation for applying. Discuss your mindset and approach, focusing on how you can contribute to maintaining safety and supporting rehabilitation within the prison environment.

Prepare for Pre-Screening:Once you submit your application, be ready for a pre-screening call. Prepare to discuss your background, why you want to work as a Prison Custody Officer, and how your experiences have equipped you for this role.

How to prepare for a job interview at Sodexo

Show Your Resilience

As a Prison Custody Officer, you'll face challenging situations. During the interview, share examples from your past where you've successfully handled pressure or adversity. This will demonstrate your ability to stay calm and composed in difficult circumstances.

Emphasise Empathy and Respect

Building rapport with prisoners is crucial. Be prepared to discuss how you’ve shown empathy in previous roles, whether in customer service, social care, or any other field. Highlighting your ability to connect with others while maintaining authority will set you apart.

Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to handle hypothetical scenarios during the interview, so think about how you would approach difficult conversations with clarity and professionalism.

Demonstrate Team Spirit

Teamwork is essential in maintaining a safe environment. Share experiences where you’ve worked collaboratively with others to achieve a common goal. This will show that you understand the importance of supporting colleagues and fostering a positive atmosphere.