Performance and Compliance Coordinator

Performance and Compliance Coordinator

Manchester University Foundation Trust, Manchester, United Kingdom

£28,000 per year + exceptional Sodexo benefits.

Job Overview

We’re seeking a proactive and detail‑oriented Performance & Compliance Coordinator to join our team at Manchester University Foundation Trust. In this role you will take ownership of administering systems and managing reporting procedures to ensure all recommended changes from the site management team and service operations are carried out effectively. Your efforts will play a key role in improving efficiency, reducing operating costs, and establishing best practices for operations and labour management.

What You’ll Do

• Collate and consolidate information from managers for inclusion in contractual reports.
• Analyse performance and compliance gaps, recommending actionable solutions to the Performance & Data Lead and Compliance Manager.
• Support Central Service Operations in measuring and reporting performance metrics through bi‑weekly dashboards, monthly reviews, and Trust Challenge Reports.
• Conduct ad‑hoc queries, generate reports, and maintain databases to help management track and resolve operational issues.
• Manage on‑site asset duties aligned with team objectives, ensuring updates to the CAFM system for contractually compliant Planned Preventative Maintenance (PPM) schedules.
• Maintain and manage SharePoint for effective use by administrative and operational staff, and utilise IT systems (CAFM, SharePoint, subcontractor platforms) to support Quality Assurance and management reporting.
• Monitor and report on engineering labour data, presenting findings to operational leads, management, and key stakeholders.
• Assist in compiling audit evidence for Contract Performance Monitors, external specialists, and regulatory authorities; act promptly on compliance failures or underperformance, escalating as needed.
• Provide administrative support to the Compliance Team and act as contingency for the Quality Assurance Officer when required.
• Maintain effective communication and strong working relationships with Trust managers, clinical and non‑clinical staff, supporting team meetings and fostering a collaborative and safe working environment.

Essential

• Proven experience in a similar role, ideally within Hard Facilities Management, with strong interpersonal skills to engage and influence stakeholders at all levels.
• Highly self‑motivated and adaptable, able to manage shifting priorities calmly and respond effectively under pressure with a clear sense of urgency.
• Proficient in SharePoint, CAFM systems (especially Maximo), and advanced Microsoft Excel skills including large datasets, Pivot Tables, Charts, and VLOOKUP.
• Analytical thinker with a logical approach to problem‑solving and decision‑making, paired with excellent verbal, written, and numerical communication skills.
• Solid understanding of Health and Safety regulations and their practical application, with a willingness to attend internal and external training as required.

Desirable

• Previous experience working within a healthcare or NHS environment.
• Specialist knowledge relevant to healthcare facilities and operational environments.
• Maximo Super User certification, with advanced system navigation and reporting capabilities.
• Hands‑on experience with Power BI, including data modelling, dashboard creation, and performance reporting.

What We Offer

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24 hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money insights and financial benefits via the Salary Finance Platform.
• Member of the Sodexo Retirement Plan.
• A Death‑in‑Service benefit for colleagues who pass away while employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme.
• Volunteering opportunities to support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.

About Sodexo

At Sodexo, our purpose is to create a better everyday life for everyone, building a better life for all. As the global leader in services that improve quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

EEO & Inclusion

Sodexo is committed to being an inclusive employer. We welcome and encourage applications from people with diverse backgrounds and identities. We are a Disability Confident Leader and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. We promote an inclusive culture through employee networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Apply Today

Ready to join a team that values your impact? Apply online now.