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- Tasks: Deliver high-quality food and beverage services while ensuring cleanliness and customer satisfaction.
- Company: Join Sodexo, a company that values you and your contributions.
- Benefits: Earn £12.60 per hour with perks like wellbeing support and discounts.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Previous food handling experience is a plus; strong communication skills are essential.
The predicted salary is between 25000 - 26000 £ per year.
Part time 16 hours per week Monday - Thursday 16:00-20:00 £12.60 per hour. Opportunities for career development plus our Sodexo employee benefits package.
About the Role
We are currently recruiting a Food Service Assistant to join our catering team at Dumbarton G82 2SS. This is a customer-facing role where you will play a key part in delivering high-quality food and beverage services while maintaining excellent standards of cleanliness, safety, and customer care.
Purpose of the Role
To provide excellent customer service through the preparation, presentation, and service of food and beverages, ensuring client and customer satisfaction at all times.
Key Responsibilities
- Assist with food preparation, presentation, and service in line with company standards.
- Provide a friendly, efficient, and professional service to customers.
- Maintain a clean, hygienic, and safe working environment.
- Serve customers during service periods and operate the till accurately.
- Complete sales records, temperature checks, and delivery checks.
- Prepare and deliver hospitality services as required.
- Clean all catering areas, equipment, and utensils in line with cleaning schedules.
- Refill and clean vending machines where applicable.
- Set up service counters and ensure adequate stock levels throughout service.
- Report customer feedback, incidents, or issues promptly.
- Support special events and functions, including occasional work outside normal hours.
- Undertake training and comply with all health, safety, food hygiene, and allergen regulations.
- Provide cover in other areas during holidays or busy periods.
What We're Looking For
- Previous experience in food handling or catering (desirable).
- Strong customer service and communication skills.
- Ability to follow food safety and health regulations.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support.
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
- Access to a 24hr virtual GP Service.
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers.
- Save for your future by becoming a member of the Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Sodexo UK and Ireland's enhanced benefits and leave policies.
Part-Time Food Service Star — Evenings + Benefits employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Food Service Star — Evenings + Benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sodexo and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even though it's a food service role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time Food Service Star — Evenings + Benefits
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a customer-facing role like this.
Tailor Your Experience: Make sure to highlight any previous experience in food handling or customer service. We love seeing how your past roles relate to what we do here at Sodexo, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid jargon and keep it simple!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sodexo
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Food Service Assistant. Familiarise yourself with food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this is a customer-facing role, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to connect with customers effectively.
✨Prepare for Practical Questions
Expect questions about food safety and hygiene practices. Brush up on relevant regulations and be prepared to discuss how you would handle various scenarios, like dealing with a customer complaint or ensuring cleanliness during busy service periods. This shows you take the role seriously.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.