Colchester Hospital | £45,000 per annum | 40 hours per week
About the Role
Are you an experienced operations professional ready to make a real impact in a healthcare environment? We\'re looking for a proactive and analytical Operations Manager to support the delivery of high-quality domestic and cleaning services across Colchester Hospital.
As part of our dedicated facilities management team, you’ll support the Domestics Manager in ensuring the smooth, efficient, and resilient operation of cleaning and domestic services. You’ll take the lead on strategic workforce planning, labour mapping, and service optimisation projects, ensuring that staffing and service delivery align perfectly with operational demand. You will be hands‑on in improving processes, supporting supervisors, and delivering initiatives that drive both efficiency and quality.
Responsibilities
- Support the Domestics Manager with the planning and delivery of high‑quality cleaning and domestic services.
- Lead on workforce planning, rota design, and labour deployment to meet service needs within budget.
- Analyse workforce data and service KPIs to inform decision‑making.
- Drive continuous improvement initiatives and service optimisation projects.
- Foster strong relationships with staff, stakeholders, and management teams.
- Promote a zero‑accident health and safety culture and high standards of performance and engagement.
Qualifications
- Proven experience in operations or facilities management, ideally within a domestic or cleaning service environment.
- Strong analytical and organisational skills with experience in workforce planning or labour modelling.
- Proficient in Excel and comfortable using digital workforce planning tools (e‑rostering experience a plus).
- Excellent communicator with the ability to influence and engage at all levels.
- A problem‑solver who thrives in a fast‑paced, change‑driven environment.
Benefits
- £45,000 annual salary
- 40‑hour working week
- 12‑month fixed‑term contract
- Opportunity to make a meaningful difference within a healthcare setting
- Supportive team culture and opportunities to contribute to long‑term service improvements
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24‑hour virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death‑in‑Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
- Volunteering opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
