Sales and Events Coordinator in Nottingham

Nottingham Forest Football Club, The City Ground, Pavillion Road, Nottingham NG2 5FJ

£29,000pa + excellent bonus and benefits package

40hrs per week Monday – Friday, occasional weekends required

Job Introduction

At Sodexo Live!, we create exceptional experiences at some of the world’s most iconic venues. From unforgettable matchday hospitality to outstanding conferences and events, we pride ourselves on delivering excellence through passionate people, innovative catering, and first‑class customer service. We are now looking for a passionate and driven Sales and Events Coordinator to join our team at Nottingham Forest Football Club.

What You’ll Do

• Manage inbound sales enquiries across multiple channels, delivering a professional and timely response to every client
• Convert enquiries into confirmed bookings while maximising all sales and revenue opportunities
• Prepare bespoke proposals, quotations, contracts, and invoices tailored to client requirements
• Deliver exceptional customer service throughout the full client journey, encouraging repeat business and referrals
• Build strong relationships with clients, venue partners, and internal stakeholders while acting as an ambassador for Sodexo Live! and Nottingham Forest Football Club
• Maintain accurate customer records and ensure full compliance within the Thynk CRM system
• Work collaboratively with operations and events teams to ensure seamless event delivery and exceed customer expectations
• Support the wider sales function through proactive follow‑up activity, business development support, reporting, and gathering post‑event feedback

What You Bring

• A passion for hospitality, events, and delivering exceptional customer experiences
• A proactive, self‑motivated approach with a positive can‑do attitude
• Strong organisation and time management skills, with the ability to manage multiple priorities
• Confidence communicating with clients, colleagues, and stakeholders at all levels
• The ability to work well under pressure while achieving sales targets and KPIs
• Commercial awareness alongside strong negotiation and relationship‑building skills
• Previous experience within sales, events, hospitality, or venue coordination roles
• Excellent verbal, written, administrative, and CRM system skills, with proficiency in Microsoft Office including Excel, Word and PowerPoint

Desirable

• Experience working within a stadium, venue or hospitality environment
• A passion for food, events and creating memorable guest experiences

What We Offer

• Unlimited access to an online platform offering mental health and wellbeing support
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card
• Money Insights and financial benefits via the Salary Finance Platform
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death‑in‑Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities
• Flexible and dynamic work environment

Equal Opportunities

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.