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- Tasks: Serve food and drinks, welcome guests, and ensure a fantastic experience.
- Company: Join Nottingham Forest Football Club's dynamic hospitality team.
- Benefits: Earn £12.60 per hour with flexible shifts on matchdays and events.
- Why this job: Be part of an exciting environment and make memorable moments for fans.
- Qualifications: Previous hospitality experience and a passion for customer service.
- Other info: Great opportunities for career progression in a vibrant setting.
The predicted salary is between 12 - 16 £ per hour.
We currently have an opportunity for Hospitality Staff to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non-matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium including restaurants, lounges and boxes. We are looking for outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally, you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
Responsibilities:- Handling, preparing and ferrying alcoholic and non-alcoholic drinks
- Presenting the award-winning food to the guests at the table
- Welcoming guests and taking orders
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within hospitality
- A flexible "can do" attitude
- The ability to multi-task within a fast-paced environment
- £12.60 per hour
- Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract
Hospitality Staff - Nottingham Forest Football Club employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Staff - Nottingham Forest Football Club
✨Tip Number 1
Get to know the venue! Familiarise yourself with Nottingham Forest Football Club and its hospitality offerings. This will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former staff on social media platforms. They can provide insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your friendly and professional side shine. Remember, they’re looking for people who can create a welcoming atmosphere for guests.
✨Tip Number 4
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. We’re here to help you land that job, so make sure you utilise all available resources!
We think you need these skills to ace Hospitality Staff - Nottingham Forest Football Club
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and engaging tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight any previous hospitality experience you have. We love seeing how your background aligns with the role, so don’t be shy about mentioning specific skills or situations where you’ve excelled in customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at Nottingham Forest Football Club.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, brush up on your knowledge of hospitality and customer service. Familiarise yourself with the specific roles like Bar Staff, Food Runners, and Plate Waiters. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Personality
This role is all about being friendly and approachable, so let your personality shine through during the interview. Share experiences where you've delighted customers or resolved conflicts. It’s a great way to demonstrate your suitability for a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling difficult customers or multitasking during busy periods. Think of examples from your past experience where you’ve successfully managed similar situations, as this will showcase your problem-solving skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical matchday looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
