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- Tasks: Lead and manage casual staffing for matchdays and events at Blackburn Rovers and Preston North End.
- Company: Join Sodexo Live!, a leader in creating memorable experiences at iconic venues.
- Benefits: Enjoy competitive pay, mental health support, discounts, and career growth opportunities.
- Why this job: Be part of the action behind elite sporting events and make a real impact.
- Qualifications: Experience in staffing or people operations, with strong organisational and communication skills.
- Other info: Flexible work environment with opportunities for personal and professional development.
The predicted salary is between 28000 - 36000 £ per year.
At Sodexo Live!, we create memorable moments at iconic venues. We are now looking for an experienced and people-focused Northwest Staffing Manager to lead our casual workforce across Blackburn Rovers and Preston North End, ensuring our teams are trained, engaged and ready to deliver exceptional hospitality on matchdays and at events. If you thrive in fast-paced environments, love building strong teams, and want to play a pivotal role behind the scenes of elite sporting venues, this could be the role for you.
As Northwest Staffing Manager, you will take full ownership of the end-to-end staffing lifecycle for our casual catering teams; from attraction and recruitment through to onboarding, training, scheduling and payroll. You will work closely with our Centre of Excellence, site Heads of Department, and operational teams to ensure the right people are in the right place at the right time, every time. This will suit a confident, organised and proactive people professional with experience in high-volume or event-led environments.
What You Will Do:
- Lead the recruitment, selection and onboarding of casual catering employees for matchdays and meetings & events
- Coordinate, book and confirm all casual staffing rotas and shift allocations
- Manage staffing administration including training records, payroll submissions and compliance documentation
- Create and deliver a Northwest training programme, championing learning, development and service excellence
- Support HODs with site-based training and workforce planning
- Manage matchday and event staff check-in, arrivals and last-minute changes
- Monitor labour costs, produce accurate forecasts, and report actual spend vs budget
- Drive staff retention, reducing agency reliance while maintaining strong supplier relationships
- Promote Sodexo Live! as an employer of choice across the region
What You Bring:
- Experience in a staffing, resourcing or people operations role (essential)
- Background in events, hospitality or large-scale venues
- Confidence delivering training sessions and presentations to groups
- Strong administrative and organisational skills with excellent attention to detail
- A passion for service excellence and employee engagement
- Excellent communication skills and the ability to build strong stakeholder relationships
- Confidence using MS Office, particularly Excel
- Flexibility to work around matchdays, events and peak operational periods
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.
Northwest Staffing Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northwest Staffing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and events industry. Attend local events or job fairs, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Sodexo Live! tick and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed staffing in high-pressure environments. Use specific stories that highlight your organisational skills and ability to engage teams effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Northwest Staffing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Northwest Staffing Manager role. Highlight your experience in staffing, recruitment, and any relevant events or hospitality background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your people-focused approach and any specific experiences that relate to the job.
Showcase Your Organisational Skills: Since this role involves managing rotas and training, make sure to highlight your organisational skills in your application. Share examples of how you've successfully managed multiple tasks or projects in fast-paced environments.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Northwest Staffing Manager. Familiarise yourself with the staffing lifecycle, from recruitment to payroll, and be ready to discuss how your experience aligns with these tasks.
✨Showcase Your People Skills
This role is all about leading teams and engaging with staff. Prepare examples of how you've successfully managed teams in high-pressure environments, and be ready to demonstrate your communication skills and ability to build strong relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding staffing challenges on matchdays. Think of specific situations where you had to adapt quickly or manage last-minute changes, and explain how you handled them.
✨Highlight Your Training Experience
Since you'll be responsible for creating and delivering training programmes, be prepared to discuss your experience in training others. Share any successful training initiatives you've led and how they contributed to service excellence.
