At a Glance
- Tasks: Lead the VIP hospitality experience on match days and manage staff effectively.
- Company: Join Sodexo at the iconic St. James' Park with Newcastle United Football Club.
- Benefits: Flexible hours, dynamic work environment, and the chance to enhance your leadership skills.
- Other info: Perfect for those who thrive in fast-paced, event-driven environments.
- Why this job: Be part of an exciting team delivering exceptional experiences for VIP guests.
- Qualifications: Previous hospitality experience and strong leadership abilities are essential.
The predicted salary is between 25000 - 35000 £ per year.
Sodexo is seeking a Casual Matchday Hospitality Room Manager for Newcastle United Football Club at St. James' Park. The role involves overseeing the hospitality experience on match days, leading staff, and ensuring compliance with safety and hygiene standards.
The ideal candidate will have previous hospitality experience, strong leadership skills, and the ability to deliver exceptional customer service, especially to VIPs. This role requires flexibility for evenings and weekends.
Stadium Hospitality Lead - VIP Guest Experience in Newcastle upon Tyne employer: Sodexo
Sodexo is an excellent employer, offering a dynamic work environment at the iconic St. James' Park, where you can play a pivotal role in enhancing the VIP guest experience on match days. With a strong focus on employee development and a culture that values teamwork and exceptional service, you'll have the opportunity to grow your hospitality career while enjoying the excitement of live sports events. Join us for a rewarding experience that combines passion for hospitality with the thrill of football.
StudySmarter Expert Advice🤫
We think this is how you could land Stadium Hospitality Lead - VIP Guest Experience in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to sports. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've led teams in high-pressure situations. This will highlight your ability to manage staff effectively on match days.
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires working evenings and weekends, make sure to express your willingness to work around the match schedule. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It gives us a better sense of who you are and why you want to be part of the team at St. James' Park.
We think you need these skills to ace Stadium Hospitality Lead - VIP Guest Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous hospitality experience in your application. We want to see how you've led teams and delivered top-notch service, especially to VIPs, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who can lead with charisma and connect with guests, so don’t be afraid to show us who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know Your Venue
Familiarise yourself with St. James' Park and its hospitality offerings. Understanding the layout, facilities, and unique features will help you demonstrate your enthusiasm for the role and show that you're ready to enhance the VIP guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight specific situations where you motivated staff or resolved conflicts, as this will illustrate your ability to manage a team effectively on match days.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service, particularly to VIP guests. Share anecdotes that showcase your ability to handle high-pressure situations while maintaining a positive experience for guests.
✨Flexibility is Essential
Since the role requires working evenings and weekends, be prepared to discuss your availability and willingness to adapt to the demands of match days. Showing that you're flexible and committed will make you stand out as a candidate.
