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- Tasks: Manage high-quality catering operations at iconic football events and matchdays.
- Company: Join Sodexo Live! at Newcastle United Football Club for an unforgettable experience.
- Benefits: Competitive salary, free parking, staff lunches, and flexible work environment.
- Why this job: Be part of a dynamic team delivering exceptional hospitality in a fast-paced setting.
- Qualifications: Experience in retail catering and strong team management skills required.
- Other info: Opportunities for learning, development, and career growth in a supportive environment.
The predicted salary is between 32000 - 34000 £ per year.
Newcastle United Football Club, St James Park, Strawberry Place, Newcastle upon Tyne, NE1 4ST
£32,000pa - £34,000pa + excellent benefits
40hrs pw 5/7 - evening and weekend work required - all NUFC home games and events to be worked
Free onsite parking, staff lunch provided
Job Introduction: At Sodexo Live!, we create unforgettable moments. From matchday buzz to world‑class events, we deliver exceptional hospitality experiences that bring people together. We’re looking for a Stadium Assistant Catering Manager to support the delivery of high‑quality retail catering operations at one of the UK’s most iconic football venues. Reporting to the Head of Stadium Catering, you will play a key role in supporting the day‑to‑day management of stadium catering operations across a large and diverse estate of retail units. This is a fast‑paced, high‑profile role where no two days are the same, whether it’s delivering exceptional matchday service, driving commercial performance, or leading teams to success.
What You’ll Do:
- Support the delivery of safe, smooth and high‑quality catering operations across 60+ units, ensuring matchday and event service runs effectively from preparation through to clear‑down
- Ensure all food safety, health & safety and compliance standards are consistently met across all areas
- Assist in controlling costs across labour, stock and consumables, supporting budgets, forecasting and stock management processes
- Use EPOS data and reporting to identify opportunities to drive sales, improve performance and maximise profitability
- Support the recruitment, training and development of catering teams, leading by example to promote a high‑performance culture
- Assist with rota planning, labour management and workforce productivity to ensure efficient service delivery
- Maintain excellent customer service standards, responding to feedback and supporting innovation in menus, retail offers and seasonal concepts
- Ensure accurate record keeping, audits and adherence to all operational procedures, supporting audit readiness and maintaining 5‑star hygiene and safety standards
What You Bring:
- Essential
- Experience in retail catering or high‑volume hospitality environments
- Proven ability to manage teams and deliver operational service standards
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication and interpersonal skills
- Good understanding of health & safety and food hygiene standards
- Self‑motivated with the ability to step up and lead when required
- Desirable
- Experience in a stadium, arena or large‑scale event environment
- Food Safety Level 3 (CIEH or equivalent)
- IOSH Managing Safely
We offer a range of resources, rewards and benefits for our colleagues and their families, including flexible and dynamic work environment, employee assistance programmes and learning and development opportunities. Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are a Disability Confident Leader, and we strive to create a supportive environment for employees with disabilities.
Stadium Assistant Catering Manager in Newcastle upon Tyne employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadium Assistant Catering Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry, especially those who have experience in stadium environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up at events! Attend matchdays or other events at St James Park to get a feel for the atmosphere and operations. This not only gives you valuable insights but also shows your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and operational standards. We recommend using real-life examples from your past experiences to demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sodexo Live! team and contributing to unforgettable moments.
We think you need these skills to ace Stadium Assistant Catering Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Stadium Assistant Catering Manager role. Highlight your experience in retail catering and any leadership roles you've had, as we want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you the perfect fit for this fast-paced environment. Don’t forget to mention your understanding of health & safety standards!
Show Off Your Team Spirit: We love a good team player! In your application, share examples of how you've successfully managed teams or contributed to a high-performance culture in previous roles. We want to know how you can lead and inspire others at our iconic venue.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Sodexo
✨Know Your Venue
Familiarise yourself with St James Park and its catering operations. Understand the layout, the number of units, and the types of events held there. This knowledge will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to motivate staff and maintain high service standards, especially during busy matchdays or events.
✨Understand Food Safety Standards
Brush up on food safety and health regulations relevant to catering. Be ready to discuss how you ensure compliance and maintain hygiene standards in a fast-paced setting. This shows you're serious about safety and quality.
✨Be Ready to Discuss Cost Management
Think about your experience with budgeting, stock management, and using data to drive sales. Prepare to share specific instances where you've successfully controlled costs while maximising profitability in previous roles.