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For Companies At a Glance
- Tasks: Support our team with bookings, customer service, and event coordination.
- Company: Join Sodexo, a leader in hospitality and event management.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Be the backbone of exciting events and enhance guest experiences.
- Qualifications: Strong communication skills and a knack for organisation.
- Other info: Perfect for those passionate about sports and customer service.
The predicted salary is between 30000 - 42000 £ per year.
At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team. You will be the go‑to person for our team, super‑organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.
Responsibilities
- Assist with internal and external bookings, including payments, filing and correspondence.
- Assist with administrative tasks related to a matchday, providing each area with the necessary collateral.
- Assist with day‑to‑day business administrative tasks, recharges and billing for the client (NUFC and Newcastle United Foundation).
- Remain customer‑focused at all times, working to enhance events through upselling and the highest level of customer service.
- Ensure office stationery is fully stocked.
- Maintain printed records of weekly business and communication of four weekly events.
- Quality‑manage data and CRM tools.
- Update internal system with event notifications (Jostle).
- Liaise with event bookers as required, delegates and guests, with a clear focus on customer service.
- Identify venue client needs and match to solutions.
- Build working relationships with internal and external clients.
- Efficiently handle any sales enquiries on Venue Director, ensuring accurate information is recorded and delivered in a timely manner.
- Answer all incoming calls in a professional and efficient manner.
- Assist sales team in hosting self‑promoted events.
- Prepare all necessary matchday collateral for corporate hospitality suites and sports bars.
- Liaise with external suppliers on the delivery of stationery or equipment for matchdays.
- Collate orders from both internal and external clients as required.
- Liaise with the Executive Head Chef prior to any menus being finalised, ensuring all information is correct.
- Ensure each area is equipped with the relevant, up‑to‑date information, making any adjustments or amendments as necessary.
- Adjust any document templates or information listed as necessary over the course of the season.
- Respond to any queries regarding matchday collateral from Room Managers or the management team during a matchday.
- Complete any reasonable request.
- Comply fully with all health and safety regulations – fire precautions and emergency procedures.
About the role
We want you to bring your can‑do attitude, flexible approach and excellent reliability. We also require excellent attention to detail, exceptional communication skills and the ability to work both as part of a team and independently. Previous experience in a similar role is ideal, but if you have great people skills, we would love to hear from you.
Qualifications
- Confident and proficient in Microsoft Office.
- Polite and professional telephone manner.
- Previous experience in administration.
- Ability to organise, multitask, prioritise and work well under pressure.
- Adaptable to change and flexible in approach to work.
- Previous experience in a customer‑facing role.
- Excellent verbal and written skills.
- Excellent time management.
Desirable
- Experience working within sports and leisure or stadia.
Sodexo embeds a strong safety culture in everything we do. Company procedures and health & safety practices will be followed; it is vital you champion this.
Sales Coordinator - Meetings and Events in Newcastle upon Tyne employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Meetings and Events in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Coordinator - Meetings and Events in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Sales Coordinator, being super-organised is key! Make sure your application highlights your ability to juggle multiple tasks and keep everything running smoothly. We want to see how you can bring that can-do attitude to the table!
Tailor Your Experience: When you're writing your application, don’t just list your previous jobs. Instead, connect your past experiences to the responsibilities mentioned in the job description. Show us how your skills match what we’re looking for, especially in customer service and administration.
Be Professional Yet Personable: We love a polite and professional tone, but don’t be afraid to let your personality shine through! Your written application should reflect your communication skills, so make it engaging while still keeping it professional. Remember, we’re looking for someone who can build relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Sodexo!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Coordinator role at Sodexo. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and administrative tasks. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
As a Sales Coordinator, being super-organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or events. Bring up specific instances where your attention to detail made a difference, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Since the role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions and answers, focusing on how you can effectively liaise with clients and team members, just like you would in the role.
✨Demonstrate Your Customer-Focused Mindset
Sodexo values a customer-focused approach, so be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of examples where you enhanced an event or resolved a client issue, showcasing your ability to build strong relationships and provide top-notch service.