NUFC - Meetings and Events Operative in Newcastle upon Tyne

Job introduction

About the role

At Sodexo we know how important our family of front of house staff are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Meeting and Events Operative to join our prestigious team at Newcastle United Football Club.

A few things about you

We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring you excellent attention to detail and exceptional communication skills too!

Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!

Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.

What you'll do

• Ensuring strict adherence to best practice as set out in M&E SOP.
  
  
  
  • Clear communication between departments including the front of house, back of house and kitchen teams.

  
  

  • To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
    
    
    
    • To be aware constantly of amendments to events, accommodating changes as necessary.

    
    

    • To wear full and correct uniform at all times when on shift, including any Personal Protective Equipment which you have been issued with.

    
    

    • To ensure the preparation of all function areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
      
      
      
      • To make use of quiet periods during the day to ensure the necessary preparation is done for the following day.
        
        
        
        • Safe disposal of all waste produced during service in accordance with Sodexo’s site-specific Waste Management guidelines.
          
          
          
          • To attend all meetings and training sessions when required.

          
          

          • To consistently show a proactive and flexible approach to all areas of your work and work to the best of your ability at all times.

          
          

          • To complete any reasonable request whilst being adaptable to changes.

          
          

          • Comply with all company Terms & Conditions including grooming and social media policies.
            
            
            
            • Assisting with housekeeping where necessary including laundry and linen duties

            
            

            • To be willing to assist/move to other areas of the business to further develop skills or meet the demands of the business
              
              
              
              • To work front of house, providing the highest possible level of customer service and ensuring good customer relations prevail at all times.
                
                
                
                • To ensure the quality of food and beverage served is of the highest possible standard.

                
                

                
                

              
              

              
              

            
            

            
            

          
          

          
          

        
        

        
        

      
      

      
      

    
    

    
    

  
  

  
  

What you'll bring

• Experience dealing with customers and clients.




• High levels of organisation, and a proactive approach to working.




• Adaptable to change and flexible in the approach to work.

• Experience of working within a large operation with high volume meetings and events and match day operations

Why Sodexo?

• 20 HOURS PER WEEK




• £13.45 per hour




• No set shift pattern, shifts can be Monday-Sunday, between the hours of 9am-4pm




• Many employee benefits, rewards and recognition.

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