At Sodexo we know how important our family of administrators are - keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team at Being the go-to person for our team, you\'ll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.
Responsibilities
- Ensure guest requirements and satisfaction are met with the highest level of service throughout the day.
- Maintain a guest-focused approach, delivering excellent service at all times.
- Be prepared and informed for guest requirements during service to provide the highest standard of service.
- Have good knowledge of dishes being serviced and be able to respond appropriately to dietary or allergen queries.
- Serve food and beverages in accordance with company standards.
- Set up dining and service areas before meal periods, including tables, chairs, and condiment stations.
- Monitor stock levels of consumables such as napkins, condiments, and disposable items, replenishing as needed.
- Maintain positive and professional relations with all players, visitors, and staff across departments.
- Promote Sodexo and Newcastle United positively to the public.
- Prepare service areas and complete all meal preparatory work in a timely manner.
- Service all meals promptly, minimising disruption to guests.
- Refresh and maintain front-of-house areas continuously.
- Use quiet periods to prepare for the following day.
- Assist with basic food preparation and plating as directed by kitchen supervisors.
- Operate and maintain kitchen machinery and equipment in accordance with manufacturers guidance, reporting any faults or maintenance as needed.
- Maintain clear and organised storage areas to facilitate front-of-house and kitchen workflow.
- Support unloading, storage, and organisation of food deliveries.
- Assist in stock rotation to reduce waste and maintain freshness.
- Ensure safe and secure storage of equipment, stock, and catering materials.
- Assist other departments flexibly to meet business demands and develop skills.
- Complete any reasonable requests from Senior Managers and adapt to changes as required.
- Bring a can-do attitude, flexible approach, and great reliability.
- Bring excellent attention to detail and exceptional communication skills.
- Be a team player but able to work well independently.
Qualifications
- Basic experience in food service or hospitality roles.
- Understanding of food hygiene and safety practices.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team and independently.
- Good physical stamina and ability to perform manual tasks, including standing for long periods and lifting.
- Flexibility to work varied shifts, including early mornings, evenings, and weekends.
- Positive attitude with a willingness to learn and adapt in a fast-paced environment.
- Previous experience working in a sports catering or high-performance environment.
- Knowledge of dietary requirements and nutritional considerations specific to athletes.
- First Aid or Food Safety certification.
Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.
Package
- 12 months fixed term.
- DBS checked.
- £12.60 per hour.
- 5 days over 7.
- Many employee rewards, benefits and recognition.
