At a Glance
- Tasks: Coordinate food orders and ensure quality service during matchdays.
- Company: Join the iconic Newcastle United Football Club team.
- Benefits: Flexible hours, dynamic work environment, and a chance to be part of matchday excitement.
- Other info: Fast-paced role perfect for those who thrive under pressure and love teamwork.
- Why this job: Be at the heart of the action and support your favourite team while gaining valuable experience.
- Qualifications: Experience in food service and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Responsibilities
- Coordinate the smooth flow of food orders between kitchen and front‑of‑house teams during matchday service.
- Ensure all dishes leaving the kitchen meet presentation, quality, and portion standards.
- Organise and manage food tickets to maintain accurate and timely service.
- Communicate clearly with chefs, runners, and hospitality staff to ensure efficient service delivery.
- Check orders for accuracy before food is sent to kiosks, hospitality areas, or dining spaces.
- Prioritise orders effectively during busy service periods to support kitchen efficiency.
- Maintain cleanliness and organisation of the kitchen pass and surrounding service areas.
- Monitor food holding times and ensure dishes are served promptly and at the correct temperature.
- Assist with plating, garnishing, and final preparation of dishes where required.
- Support stock replenishment of pass equipment, garnishes, sauces, and service items.
- Follow all food hygiene, allergen, health & safety, and stadium procedures at all times.
- Help resolve service issues quickly by liaising between kitchen and front‑of‑house teams.
- Assist with opening and closing duties, including setup, cleaning, and equipment checks.
- Work calmly and efficiently in a fast‑paced, high‑volume stadium catering environment.
- Maintain professionalism and strong attention to detail throughout all service periods.
Qualifications
- Previous experience in a kitchen, food service, catering, or hospitality environment (essential).
- Strong organisational skills and ability to manage multiple orders during busy service periods.
- Excellent communication skills with the ability to work closely with both kitchen and front‑of‑house teams.
- Able to remain calm and efficient in a fast‑paced, high‑pressure stadium environment.
- Strong attention to detail to ensure food quality, presentation, and order accuracy.
- Good understanding of food hygiene, allergen awareness, and health & safety procedures.
- Team player with a positive attitude and willingness to support colleagues where needed.
- Reliable, punctual, and flexible to work evenings, weekends, matchdays, and large‑scale events.
- Ability to prioritise tasks and maintain service standards during high‑volume operations.
- Comfortable working in hot and busy kitchen environments for extended periods.
- Willingness to learn and follow instructions from senior chefs and kitchen management.
- Professional and composed approach when handling time‑sensitive service demands.
Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne employer: Sodexo
Newcastle United Football Club is an exceptional employer, offering a dynamic and vibrant work environment that thrives on teamwork and passion for the game. As a member of our matchday kitchen team, you'll enjoy flexible working hours, opportunities for professional growth, and the chance to be part of a prestigious club that values quality service and employee well-being. Join us in delivering memorable experiences for fans while developing your skills in a fast-paced, high-energy setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne
✨Tip Number 1
Get to know the Newcastle United Football Club vibe! Familiarise yourself with their matchday atmosphere and kitchen operations. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be coordinating between the kitchen and front-of-house teams, being able to express yourself clearly is key. Try role-playing scenarios with friends to get comfortable with the fast-paced environment.
✨Tip Number 3
Show off your organisational skills! During your interview, share examples of how you've managed multiple tasks in busy settings. This will demonstrate that you can handle the pressure of matchday service like a pro.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Casual Matchday Kitchen Pass - Newcastle United Football Club in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in kitchens or food service. We want to see how your background aligns with the fast-paced environment of matchday service!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, especially your ability to communicate effectively with both kitchen and front-of-house teams.
Demonstrate Your Team Spirit:We love team players! Share examples of how you've supported colleagues in busy situations. This shows us you're ready to jump in and help out when things get hectic.
Follow Our Application Process:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it makes everything smoother on our end!
How to prepare for a job interview at Sodexo
✨Know Your Role
Make sure you understand the responsibilities of a Casual Matchday Kitchen Pass. Familiarise yourself with the flow of food orders and how to communicate effectively with both kitchen and front-of-house teams. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Experience
Be prepared to discuss your previous experience in kitchens or hospitality environments. Highlight specific situations where you managed multiple orders or resolved service issues. This will demonstrate your ability to thrive in a fast-paced setting, which is crucial for this role.
✨Emphasise Teamwork
Since this role requires close collaboration with chefs and hospitality staff, be ready to talk about your teamwork skills. Share examples of how you've supported colleagues in busy environments and maintained a positive attitude, as this will resonate well with the interviewers.
✨Stay Calm Under Pressure
Prepare to discuss how you handle high-pressure situations. Think of times when you had to prioritise tasks during busy service periods and how you maintained professionalism. Showing that you can keep your cool while ensuring food quality and order accuracy will set you apart from other candidates.
