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- Tasks: Provide top-notch customer service and assist with food service at exciting events.
- Company: Join Sodexo Live! at the iconic St. James' Park, home of Newcastle United.
- Benefits: Flexible hours, great team environment, and opportunities for career growth.
- Why this job: Be part of thrilling matchdays and non-matchday events while honing your skills.
- Qualifications: Friendly attitude, good communication skills, and a passion for customer service.
- Other info: Dynamic role with the chance to work in a fast-paced catering environment.
The predicted salary is between 11 - 16 £ per hour.
In this role you should work proactively during service whilst striving to provide the highest possible level of customer service.
Responsibilities
- To assist with food service
- Working in adherence with Food Allergens information, service procedures and legislation
- To remain attentive to guests needs, working in a timely manner to minimise any wait times
- Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines
- Extensive knowledge of all products stocked, and any applicable promotions
- Maintaining a safe and tidy work environment, with any effective equipment reported
- Ensuring stock and products are rotated as necessary
- Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request
All individuals must work in complete adherence to the company procedures set by Sodexo Live! and Newcastle United.
Skills
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Must be able to work the majority of matches
- Experience is desirable
This is a fantastic opportunity to join Sodexo Live! at St. James' Park, Newcastle United Football Club. With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Casual Matchday Front of House and Kiosk Staff - NUFC - St. James\' Park Newcastle in Newcastle upon Tyne employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Matchday Front of House and Kiosk Staff - NUFC - St. James\' Park Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue! Familiarise yourself with St. James' Park and its layout. This will help you navigate quickly during matchdays and impress your potential employers with your knowledge.
✨Tip Number 2
Show off your customer service skills! When you meet people at events or during interviews, be friendly and professional. Remember, they’re looking for team players who can handle busy environments with a smile.
✨Tip Number 3
Be proactive! During any interactions, demonstrate your ability to think on your feet. If you see an opportunity to help or improve a situation, jump in and show them you’re ready to tackle challenges head-on.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure we get your details and can consider you for this exciting role.
We think you need these skills to ace Casual Matchday Front of House and Kiosk Staff - NUFC - St. James\' Park Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can bring a friendly and professional vibe to our team at St. James' Park!
Be Proactive in Your Application: We love candidates who take the initiative! Share examples of how you've gone above and beyond in previous roles, especially in fast-paced environments like catering.
Attention to Detail is Key: When filling out your application, pay close attention to detail. We’re looking for individuals who can maintain high standards, so make sure your application reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows you’re serious about joining the team.
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Make sure you have a solid understanding of the food and beverage products that will be served. Familiarise yourself with any promotions and allergen information. This knowledge will not only impress your interviewers but also show that you're proactive and ready to provide excellent customer service.
✨Show Off Your People Skills
Since this role is all about customer interaction, practice your verbal communication skills. Be friendly yet professional in your responses. Think of examples where you've successfully resolved conflicts or handled difficult situations, as this will demonstrate your ability to work well under pressure.
✨Flexibility is Key
Be prepared to discuss how adaptable you are. The job requires working in different areas and responding to business demands. Share experiences where you've had to be flexible in previous roles, as this will highlight your willingness to go the extra mile for the team.
✨Attention to Detail Matters
During the interview, emphasise your attention to detail and punctuality. You might want to mention specific instances where your keen eye for detail made a difference in your work. This will reassure the interviewers that you can maintain high standards in a fast-paced environment.
