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For Companies At a Glance
- Tasks: Ensure safety and security while providing excellent customer service on-site.
- Company: Join Sodexo, a global leader in facilities management and services.
- Benefits: Enjoy mental health support, discounts, and a cycle-to-work scheme.
- Why this job: Be part of a team that values your contributions and promotes personal growth.
- Qualifications: Must have a valid SIA Licence and strong communication skills.
- Other info: Flexible 4 on/4 off shift pattern with a competitive hourly rate.
Job Introduction
As a Multi Skilled Security Officer at HMRC Holyhead Inland Border Facility & Welsh Government BCP, Parc Cybi, Holyhead, LL65 2YQ
You will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You\’ll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo\’s commitment to operational excellence and safety.
Responsibilities
- Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of the highest level.
- Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
- Provide assistance to clients, contractors and visitors ensuring all site procedures and policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents and providing information to support.
- Continuous monitoring of site radio systems adhering to the correct procedures.
- Maintaining site records such as reference materials, incident forms and site occurrence book.
- To develop excellent working relationships with our on site client.
What You Will Bring
- A valid SIA (Security Industry Authority) Licence – essential for this role.
- A strong sense of responsibility and integrity, with the ability to remain calm under pressure.
- Excellent communication and interpersonal skills, with a professional and approachable manner.
- Good observational awareness and attention to detail.
- The ability to work independently and as part of a team.
- A proactive attitude and willingness to take initiative when needed.
- Basic IT skills and confidence using security systems, radios, or reporting tools.
What we offer
- 42 Hours per week
- Shift pattern 4 ON/4 OFF
- £12.75 per hour
- Access to Sodexo rewards and discounts!
- Valid SIA is required for this role
- Applicants must be 18+
Check your local transport links here: Plan Your Journey | Traveline – the destination you should input Holyhead
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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Multi-Skilled Security Operative employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Security Operative
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding the expectations of a Multi-Skilled Security Operative will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Sodexo, especially those in security roles. They can provide valuable insights into the company culture and what it takes to succeed in this position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated your ability to remain calm under pressure. This is crucial for a security role, and sharing specific examples will showcase your suitability.
✨Tip Number 4
Highlight your customer service skills during conversations. As a Multi-Skilled Security Operative, you'll need to balance vigilance with excellent interpersonal skills, so be ready to explain how you've successfully managed similar situations in the past.
We think you need these skills to ace Multi-Skilled Security Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Multi-Skilled Security Operative. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the specific requirements of the role. Emphasise your SIA licence, communication skills, and any previous security experience. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of Sodexo's commitment to safety and customer service. Mention how your proactive attitude and attention to detail make you a suitable candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in a security role.
How to prepare for a job interview at Sodexo
✨Know Your Role
Familiarise yourself with the responsibilities of a Multi-Skilled Security Operative. Understand the importance of maintaining a secure environment and how your role contributes to the overall safety of the site.
✨Demonstrate Communication Skills
Since excellent communication is key in this role, be prepared to showcase your interpersonal skills. Practice clear and concise responses, and think of examples where you've effectively communicated in past situations.
✨Showcase Your SIA Licence
Make sure to highlight your valid SIA Licence during the interview. This is essential for the role, so be ready to discuss your training and any relevant experiences that demonstrate your commitment to security protocols.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emergencies or difficult situations. Think through potential scenarios you might face on the job and how you would respond, emphasising your calmness under pressure and problem-solving skills.
