Matchday Stand Manager
Matchday Stand Manager

Matchday Stand Manager

Leeds Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a busy bar area on match days and lead your team to success.
  • Company: Join a world-leading food and facilities management company with amazing career growth opportunities.
  • Benefits: Enjoy flexible hours, team camaraderie, and the thrill of live events.
  • Why this job: Be part of an exciting atmosphere while developing your leadership skills in a dynamic environment.
  • Qualifications: Previous experience in a similar role and strong customer service skills are essential.
  • Other info: Must be adaptable and ready to tackle challenges on match days.

The predicted salary is between 24000 - 36000 £ per year.

We currently have an opportunity for a Stand Manager to join our team at Headingley Stadium. This is a great opportunity for a customer-focused individual to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Main Responsibilities

  1. To manage a designated area on a busy event/match day, managing the team and service delivery of the bar operation.
  2. Attend pre-match and de-brief meetings at specified times with the Public Bars Manager (and other HODs if applicable).
  3. Help maintain stock control, transferring stock to various locations if required.
  4. Brief all bar staff prior to service, ensuring that all catering outlets in your area are ready to start service.
  5. Assist Team Leaders when necessary and recognize staff potential on matchdays.
  6. Complete and sign all relevant documentation as laid down by company procedures.
  7. Adhere to all Health/Hygiene Legislation.
  8. Check catering outlets at end of service for cleanliness.
  9. Be flexible & adaptable to changes.

The Ideal Candidate

  1. Previous experience in a similar role.
  2. Experience in using EPOS till systems.
  3. Possess good customer service skills.
  4. Good organizational skills and a proactive team player.
  5. Good communication skills.
  6. The ability to demonstrate great teamwork and delegate to other team members.

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Matchday Stand Manager employer: Sodexo

Joining our team at Headingley Stadium as a Matchday Stand Manager means becoming part of a world-leading food and facilities management company that prioritizes customer service and employee growth. We offer a dynamic work culture where your contributions are valued, and you have the opportunity to advance your career in a vibrant environment on event days. With comprehensive training and support, you'll thrive in a role that not only enhances your skills but also allows you to make a meaningful impact on the matchday experience.
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Contact Detail:

Sodexo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Matchday Stand Manager

✨Tip Number 1

Familiarize yourself with the specific operations of Headingley Stadium. Understanding the venue's layout and its unique challenges on match days will give you an edge in demonstrating your readiness for the role.

✨Tip Number 2

Highlight your previous experience in managing teams during busy events. Be prepared to share specific examples of how you've successfully led a team under pressure, as this is crucial for the Stand Manager position.

✨Tip Number 3

Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle difficult situations or enhance customer experiences. This will resonate well with the hiring team.

✨Tip Number 4

Demonstrate your flexibility and adaptability by discussing past experiences where you had to adjust quickly to changing circumstances. This quality is essential for managing a dynamic environment like a match day.

We think you need these skills to ace Matchday Stand Manager

Customer Service Skills
Team Management
Organizational Skills
Communication Skills
Flexibility and Adaptability
Experience with EPOS Systems
Stock Control Management
Attention to Detail
Problem-Solving Skills
Ability to Delegate
Health and Hygiene Compliance
Event Management
Proactive Attitude
Teamwork

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Matchday Stand Manager position. Understand the responsibilities and the skills required, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in similar roles, particularly in customer service and team management. Mention specific examples that demonstrate your ability to manage a busy environment effectively.

Showcase Your Skills: Make sure to highlight your organizational skills, communication abilities, and experience with EPOS till systems. Use bullet points to make these skills stand out in your application.

Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are a great fit for the Matchday Stand Manager position and how you can contribute to the team's success.

How to prepare for a job interview at Sodexo

✨Showcase Your Customer Service Skills

As a Stand Manager, you'll be at the forefront of customer interaction. Be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past.

✨Demonstrate Team Leadership Experience

Highlight your previous experience managing teams, especially in high-pressure environments like match days. Discuss how you motivate and delegate tasks to ensure smooth operations.

✨Familiarize Yourself with Stock Control Procedures

Since stock management is a key responsibility, be ready to discuss your experience with inventory management and any relevant systems you've used, such as EPOS till systems.

✨Emphasize Flexibility and Adaptability

Match days can be unpredictable, so it's important to convey your ability to adapt to changing situations. Share examples of how you've successfully navigated unexpected challenges in previous roles.

Matchday Stand Manager
Sodexo
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  • Matchday Stand Manager

    Leeds
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-19

  • S

    Sodexo

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