At a Glance
- Tasks: Manage daily operations and deliver outstanding guest experiences at Fulham Pier.
- Company: Join Sodexo Live!, creating unforgettable moments at iconic venues.
- Benefits: Enjoy mental health support, discounts, and a flexible work environment.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in hospitality or retail with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At Sodexo Live!, we create unforgettable moments at some of the world's most iconic venues. We are looking for a passionate and driven Market Hall Assistant Manager to join our team at the exciting Fulham Pier at Craven Cottage. This is a fantastic opportunity for an experienced hospitality professional who thrives in a fast-paced environment and is passionate about delivering outstanding guest experiences.
Working alongside the Market Hall Manager, you will play a key role in the day-to-day operation of the Market Hall, supporting daily trading, matchdays, events, and venue activations.
Responsibilities
- Assisting with the day-to-day management of the Market Hall and front-of-house operations
- Supporting operational transitions between everyday trading, matchdays, events, and special activations
- Coordinating staffing schedules and rotas to ensure excellent service delivery while managing labour costs
- Supporting the on-site coffee shop operation and maintaining consistent service standards
- Managing stock levels, consumables ordering, and inventory control
- Coordinating bookings, activations, and operational schedules
- Leading shifts and supporting the resolution of guest, team, and operational issues
- Building strong relationships with traders, contractors, and internal stakeholders
- Ensuring compliance with food safety, health & safety, fire safety, licensing, and hygiene standards
- Supporting the delivery of operational KPIs and commercial objectives
Qualifications
- Previous experience in hospitality, retail, contract catering, or a similar customer-focused environment, with experience in a supervisory, team leader, or management role
- Restaurant and/or bar management experience, ideally within high-volume operations, events, or peak trading environments
- Strong understanding of food safety, health & safety, and compliance requirements
- Excellent communication, interpersonal, and stakeholder relationship-building skills
- Strong organisational, time-management, and operational administration skills, including staff scheduling and stock management
- Proven ability to prioritise competing demands, solve problems effectively, and make sound decisions in a fast-paced environment
- Positive, hands-on leadership style with the ability to motivate, support, and develop teams
- Customer-focused, adaptable, and resilient, with strong attention to detail and a commitment to delivering exceptional service under pressure
Benefits
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
Market Hall Assistant Manager employer: Sodexo
Sodexo Live! is an exceptional employer that prioritises the well-being and growth of its employees, offering a dynamic work environment at the iconic Fulham Pier at Craven Cottage. With comprehensive benefits including mental health support, a robust Employee Assistance Programme, and opportunities for professional development, we foster a culture of inclusivity and teamwork, ensuring that every team member can thrive while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Market Hall Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Market Hall Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
