At a Glance
- Tasks: Welcome guests, take orders, and serve with a smile in a vibrant environment.
- Company: Join Sodexo Live! at the iconic Emirates Old Trafford stadium.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Casual hours include weekends and evenings; no two days are the same!
- Why this job: Be part of an exciting team in a world-class venue with unique experiences.
- Qualifications: Energetic, positive attitude, and excellent communication skills required.
The predicted salary is between 10 - 12 € per hour.
Key Responsibilities
- Welcoming guests, taking orders and serving guests
- Care about customer satisfaction and deliver optimal client service experience
- Serve guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
- Commitment & passion to deliver the highest standards of customer service
- Possess heaps of energy, positivity & enthusiasm, and ability to work under pressure
- Excellent communication skills
- Maintain a high standard of personal presentation
About the Role and the Company
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater. We currently have an opportunity for casual staff to join our amazing team at Emirates Old Trafford. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meeting and event spaces for up to 2,000 delegates; a four-star hotel with 250 rooms; and an on-site Caff Nero. It's a unique place to build a career where no two days are ever the same!
Operating Hours and Compensation
Under 21: £10.85
21+: £12.71
Casual hours will include weekends and evenings
Front of House Staff - Manchester employer: Sodexo
At Sodexo Live!, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. Working at the iconic Emirates Old Trafford not only offers you the chance to be part of a world-class venue but also provides exceptional opportunities for personal and professional growth in the fast-paced catering industry. Join us to experience a culture that celebrates individuality, teamwork, and a shared passion for delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff - Manchester
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Emirates Old Trafford. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can showcase your friendliness and problem-solving abilities. Role-play with a mate or even in front of the mirror to nail that warm welcome.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. Share why you’re passionate about delivering top-notch service and how you can bring energy to the team at Sodexo Live!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart. It shows you’re keen and ready to jump in and make a difference at Emirates Old Trafford.
We think you need these skills to ace Front of House Staff - Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for customer service and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in hospitality and any relevant skills that match the job description. We love seeing how you can bring value to our team!
Keep It Professional Yet Friendly:While we want to see your friendly side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Sodexo
✨Show Your Personality
This role is all about bringing your unique personality to the table. Make sure to let your character shine through during the interview. Share stories that highlight your enthusiasm and energy, especially in customer service situations.
✨Know the Venue
Familiarise yourself with Emirates Old Trafford and its offerings. Being able to discuss the venue's features or recent events shows genuine interest and can set you apart from other candidates. It also helps you answer questions about how you would enhance the guest experience.
✨Demonstrate Customer Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific instances where you went above and beyond for a guest. This will show your commitment to customer satisfaction, which is key for this role.
✨Dress to Impress
Since personal presentation is important, make sure you dress smartly for the interview. A neat and professional appearance reflects your understanding of the role and the standards expected at Sodexo Live! First impressions matter, so put your best foot forward!
