At a Glance
- Tasks: Serve food and drinks, ensure lounge cleanliness, and assist customers with a smile.
- Company: Join Sodexo, a leader in creating memorable experiences at Glasgow airport.
- Benefits: Enjoy flexible weekend shifts, full training, and a vibrant team environment.
- Why this job: Perfect for those who love customer service and want to work in a dynamic setting.
- Qualifications: Must be 18+, with front-of-house experience and a passion for hospitality.
- Other info: Shifts start early or late; transport links may limit some shift patterns.
We’re experience makers and relationship builders. We’re hiring for Lounge Hosts.
A few things about you:
- Great team spirit
- Fantastic communication skills
- Top-notch customer service
- Attention to detail
- Organisational skills
Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practices, so it is vital that you champion this.
Role Responsibility
- Provide excellent customer service from the preparation, presentation and service of food and beverages to the Emirates Lounge customers' satisfaction.
- Set the bars, ensure the condiments, glasses, cups etc. are neatly arranged.
- Load service counters as directed and ensure sufficient supplies throughout the service period.
- Ensure that the lounge seating area is clean, with sofa chairs and tables arranged as per the lounge plan.
- Assist the chef with some food preparations, for example, fruit plates, cheese boards etc.
- Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.
The Ideal Candidate
- Front of house and customer facing experience
- An element of food experience
- Highly motivated
- Able to work on own initiative within a team environment
- 18+ and within a 5 miles radius of the Airport due to transport links not available for some shift patterns
Package Description
- Shift times similar to 0415-1245 and/or 1230-2100
- Breakfast and lunch on site
- Mandatory vetting
- Full training provided
- You must be able to provide 5 years working history and 5 years address
Lounge Host - Weekends employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host - Weekends
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. As a Lounge Host, you'll be the face of the lounge, so showcasing your ability to connect with customers is key.
✨Tip Number 2
Familiarise yourself with the specific services and offerings of the Emirates Lounge. Being knowledgeable about what the lounge provides will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will resonate well, as the position requires a strong team spirit.
✨Tip Number 4
Prepare to discuss your organisational skills and attention to detail. Think of specific instances where these skills have helped you succeed in a fast-paced environment, as they are crucial for maintaining the lounge's standards.
We think you need these skills to ace Lounge Host - Weekends
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant food service skills. Use specific examples that demonstrate your attention to detail and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention why you are interested in working as a Lounge Host and how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, emphasise any front-of-house or customer-facing roles you've held. Discuss how these experiences have prepared you for the fast-paced environment of an airport lounge.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Sodexo
✨Showcase Your Customer Service Skills
As a Lounge Host, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Highlight Team Spirit
This role requires great teamwork. Discuss experiences where you successfully collaborated with others to achieve a common goal. Emphasising your ability to work well within a team will resonate with the interviewers.
✨Demonstrate Attention to Detail
Attention to detail is crucial in ensuring a pleasant experience for lounge customers. Prepare to discuss how you maintain high standards in your work, whether it's in food presentation or keeping the lounge tidy.
✨Understand Health & Safety Protocols
Familiarise yourself with basic health and safety practices relevant to food service. Being able to discuss how you prioritise safety in your work will show that you take this responsibility seriously, aligning with the company's strong safety culture.