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For Companies At a Glance
- Tasks: Keep the lounge clean and serve customers with a smile.
- Company: Join Sodexo Live!, a global leader in creating unforgettable experiences.
- Benefits: Enjoy flexible shifts, competitive pay, and great employee perks.
- Why this job: Be part of a vibrant team making memorable moments at exciting events.
- Qualifications: Customer service experience is essential; food knowledge is a plus.
- Other info: Work 35 hours a week with a fun, family-like atmosphere.
Job Introduction
About the Role
Lounge Host at London Stansted Airport – Emirates Lounge
We\’re experience makers.
And we\’re hiring.
We care.
Our business is your business. Everyone at Sodexo Live! is key to who we are. We\’re one big, beautiful team that relies on each other because we all have an essential job to do.
We\’re Experience Makers. And go-getters and fanatic foodies. At Sodexo Live!, our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. After giving it all, you\’ll return home knowing that you\’ve played your part in creating a truly unforgettable moment. Because at Sodexo Live! we\’re so much more.
Be part of something greater
Role Responsibility
- Maintain the presentation and cleanliness of the dining, bar and buffet areas at all times.
- Ensure the dining area is adequately stocked during service times.
- Clear the table areas, and ensuring that all of the used crockery and cutlery and glasses are cleared from the dining area and brought to the dishwashing area.
- Ensure all food and beverages are displayed according to specifications and replenished as necessary.
- Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.
The Ideal Candidate
Essential
- Front of house and customer facing experience is a must
- An element of food experience
- Highly motivated
- Attention to detail
- Able to work on own initiative within a team environment
Desirable
- Lounge experience
- Airport experience
Package Description
- 35 hours per week
- £13 per hour
- Shift work pattern 4 days on 2 days off
- Many employee benefits, rewards and recognition.
About the Company
Sodexo Live!
We\’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where \’everyday\’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we\’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you\’ll return home knowing that you\’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we\’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won\’t just craft the moment… you\’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh\’s magnificent Signet Library.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That\’s why we are proud to focus on people\’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
Lounge Host employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host
✨Tip Number 1
Familiarise yourself with the Emirates Lounge and its offerings. Understanding the specific services and atmosphere of the lounge will help you engage with guests more effectively and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role requires a friendly and efficient service, be prepared to share examples of how you've delighted customers in previous roles, especially in food or hospitality settings.
✨Tip Number 3
Network with current or former employees of Sodexo Live! to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you had to maintain cleanliness and presentation under pressure, as this will showcase your ability to handle the responsibilities of a Lounge Host.
We think you need these skills to ace Lounge Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant front-of-house and customer-facing experience. Emphasise any food service experience you have, as well as your attention to detail and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for providing exceptional service. Mention specific experiences where you've delighted customers and how you can contribute to creating unforgettable moments at Sodexo Live!
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as motivation, initiative, and teamwork. Use examples from past roles to demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Lounge Host role.
How to prepare for a job interview at Sodexo
✨Show Your Personality
As a Lounge Host, your personality is key to creating memorable experiences. Be yourself and let your enthusiasm for customer service shine through during the interview.
✨Highlight Relevant Experience
Make sure to discuss any front-of-house or customer-facing experience you have. If you've worked in food service or similar environments, share specific examples of how you delighted customers.
✨Demonstrate Attention to Detail
The role requires a keen eye for cleanliness and presentation. Prepare to discuss how you ensure high standards in your previous roles, especially in maintaining dining areas.
✨Emphasise Teamwork and Initiative
Sodexo Live! values teamwork, so be ready to talk about how you work well with others while also taking initiative. Share examples of how you've contributed to a team environment in the past.
