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- Tasks: Lead and deliver Hard FM services, ensuring compliance and managing a dynamic engineering team.
- Company: Join Sodexo, a company that values your individuality and promotes a collaborative culture.
- Benefits: Enjoy competitive salary, wellbeing support, discounts, and career development opportunities.
- Why this job: Make a real impact in a role that combines leadership with technical expertise.
- Qualifications: Mechanical or Electrical qualification with management experience in Hard FM.
- Other info: Be part of a supportive team with excellent growth potential and a focus on wellbeing.
The predicted salary is between 52000 - 78000 ÂŁ per year.
Salary: Up to ÂŁ65,000 per annum
Contract: Permanent, 40 hours per week
Hours: Monday to Friday 8am‑5pm
Role: To lead and deliver Hard FM Mechanical & Electrical (M&E) and Building & Civil Engineering (BCE) services under the Hard FM contract, ensuring full statutory, contractual, and client compliance. The role provides leadership to the site engineering team, manages operational and financial interfaces with client project teams, and ensures effective communication and reporting across Sodexo and client stakeholders.
Key Responsibilities- Deliver Hard FM services in line with statutory, regulatory, and contractual requirements.
- Lead and manage Hard FM performance against KPIs and SLAs.
- Provide line management to the Engineering Support Manager and Technical SMEs.
- Build and maintain strong client relationships and manage client expectations.
- Act as the operational interface for client‑ and Sodexo‑led projects, including contractor and cost management.
- Manage safe and compliant handover of client‑led projects into operation.
- Ensure legal, mandatory, and HSE compliance across all Hard FM activities.
- Manage subcontractor tendering, performance, and on‑site compliance.
- Lead, develop, and motivate the Hard FM team, ensuring high standards of customer care.
- Own the Unit Training Plan and ensure role‑specific and statutory training is delivered.
- Participate in the on‑call rota and act as escalation for out‑of‑hours incidents.
- Safe, compliant, and effective Hard FM service delivery.
- Achievement and continuous improvement of contractual deliverables.
- Strong leadership and performance of the Hard FM team.
- Accurate and timely communication with the client and Sodexo stakeholders.
- Effective operational and commercial control of Hard FM activities.
- Mechanical or Electrical qualification with proven management experience (degree level or equivalent).
- Experience delivering planned and reactive maintenance within a Hard FM environment.
- Strong commercial awareness, including fixed‑price contracts and P&L management.
- IOSH Managing Safely (minimum) and strong HSE leadership.
- Good IT skills (Microsoft Office).
- Strong stakeholder management and communication skills.
- Proactive, accountable, and team‑focused leadership style.
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.
- Unlimited access to an online platform offering wellbeing support.
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
- Access to a 24hr virtual GP Service.
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers.
- Save for your future by becoming a member of the Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Sodexo UK and Ireland’s enhanced benefits and leave policies.
Technical Services Manager in London employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to walk into that interview room feeling confident and ready to show them why you’re the perfect fit for the Technical Services Manager role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your leadership experience and how you’ve managed teams in the past, as this will be key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. We believe that keeping the lines of communication open is crucial in making a lasting impression.
We think you need these skills to ace Technical Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in Hard FM, Mechanical & Electrical services, and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Sodexo. Be sure to mention specific examples from your past that demonstrate your capabilities.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to highlight your understanding of statutory and regulatory requirements. We want to know how you've ensured compliance in your previous positions, so don't hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team at Sodexo!
How to prepare for a job interview at Sodexo
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of Hard FM services, especially Mechanical & Electrical (M&E) and Building & Civil Engineering (BCE). Understand the statutory and contractual requirements that come with the role, as well as the KPIs and SLAs you'll be managing. This will show your potential employer that you're not just familiar with the basics but are ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Technical Services Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or motivated others. Highlight your proactive and accountable leadership style, as this is crucial for building strong client relationships and managing expectations.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role, so think about how you can showcase your skills during the interview. Be ready to discuss how you've communicated with stakeholders in previous roles, managed client relationships, and ensured accurate reporting. Practising clear and concise responses will help you convey your points effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations related to Hard FM service delivery, compliance, and project management. Think through potential scenarios you might face and how you would handle them. This will demonstrate your problem-solving abilities and your understanding of operational and commercial control in a Hard FM environment.
