At a Glance
- Tasks: Lead and manage technical services across multiple London sites, ensuring compliance and operational excellence.
- Company: Join Sodexo, a leader in facilities management with a commitment to innovation and inclusivity.
- Benefits: Enjoy a competitive salary, extensive benefits, and opportunities for professional growth.
- Other info: Be part of a supportive team that values diversity and offers excellent career development opportunities.
- Why this job: Make a real impact in a prestigious role while driving engineering resilience and continuous improvement.
- Qualifications: Degree in Engineering or related field, with strong leadership and multidisciplinary engineering knowledge.
The predicted salary is between 80000 - 80000 £ per year.
Full time • Monday - Friday (08:30-17:00) site based with travel required across other London sites approximately 2 days per week • Up to £80,000 per annum DOE plus Sodexo employee benefits package • Opportunities for professional development
Engineer a brighter future. As a Senior Technical Services Manager with Sodexo, you'll play a vital role in ensuring the safe, efficient and compliant operation of a prestigious multi-site London portfolio. Your leadership and technical expertise will drive engineering resilience, operational performance and continuous improvement across critical infrastructure environments.
We are seeking an experienced Senior Technical Services Manager (Cluster Lead) to oversee the delivery of Hard FM and Technical Services across the London Cluster. This senior leadership role is responsible for managing all technical hard service obligations, ensuring high standards of compliance, service delivery and operational excellence across multiple client sites.
Key Responsibilities
- Lead, manage and develop the Technical Services and Administration teams
- Ensure delivery of all Hard FM services to agreed SLA and KPI standards
- Manage planned preventative maintenance (PPM), reactive works and small projects
- Oversee contractor and subcontractor performance and compliance
- Ensure all statutory and health & safety compliance obligations are met
- Manage permits to work, RAMS and safe systems of work
- Support financial performance through cost control and budgeting
- Build strong client relationships and manage escalations effectively
- Drive innovation, process improvement and operational efficiencies
- Support lifecycle planning, engineering resilience and business continuity initiatives
- Produce clear operational and compliance reporting for stakeholders
What we're looking for
- Degree, HND or equivalent qualification in Engineering or Technical discipline
- Strong multidisciplinary engineering knowledge including electrical, mechanical, HVAC, life safety systems and BMS
- IOSH, NEBOSH or equivalent health & safety qualification
- Leadership experience within Hard FM or Technical Services environments
- Experience managing teams across multi-site operations
- Strong understanding of statutory compliance and risk management
- Excellent stakeholder management and communication skills
- Commercial and financial awareness
- Experience managing contractors and supply chain partners
Why Sodexo
Working with Sodexo is more than a job; it's a chance to be part of something greater. We also offer a range of perks, rewards and benefits for our colleagues and their families, including unlimited access to an online wellbeing platform, an Employee Assistance Programme, 24-hour virtual GP Service, Sodexo Discounts Scheme, pension plan, learning and development tools, Bike to Work Scheme, enhanced leave policies and more. We are committed to being an inclusive employer and welcome applicants from diverse backgrounds and identities. We are a Disability Confident Leader employer and run an interview scheme for candidates with disabilities.
Senior Technical Services Manager - Cluster Lead - London employer: Sodexo
Sodexo is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to inclusivity, a comprehensive benefits package, and opportunities for continuous development, working as a Senior Technical Services Manager in London offers a rewarding career path in a dynamic environment. Join us to lead innovative projects while enjoying a supportive work culture that values your contributions and fosters engineering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Services Manager - Cluster Lead - London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Technical Services Manager - Cluster Lead - London role you’re after at Sodexo.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Sodexo a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Sodexo.
✨Apply Through Company Websites
When you spot a role like Senior Technical Services Manager - Cluster Lead - London at Sodexo, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Technical Services Manager - Cluster Lead - London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Technical Services Manager - Cluster Lead - London, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Sodexo a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Sodexo specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Sodexo
✨Brush Up on Core Engineering Principles
Before heading into the interview with Sodexo, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Sodexo want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
