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- Tasks: Supervise helpdesk operations and ensure top-notch support for patients and visitors.
- Company: Global leader in food and facilities management with a focus on healthcare.
- Benefits: Supportive work environment, professional development, and emphasis on mental health.
- Why this job: Make a difference in patient experience while leading a dynamic team.
- Qualifications: Supervisory experience and excellent interpersonal skills required.
- Other info: Enjoy a healthy work-life balance in a rewarding healthcare setting.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in food and facilities management is seeking a Helpdesk Supervisor in Royal Stoke Hospital. This role involves managing administrative duties, recruiting and training staff while ensuring high-quality support to patients and visitors.
The ideal candidate will have supervisory experience and strong interpersonal skills. Join a dynamic team and contribute to a healthcare environment that values mental health and wellbeing, professional development, and work-life balance.
Hospital Helpdesk Supervisor - Patient Experience Lead in London employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Helpdesk Supervisor - Patient Experience Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Royal Stoke Hospital on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hospital's values and recent initiatives. We want to show that we’re not just a good fit for the role, but also for their culture!
✨Tip Number 3
Practice common interview questions with a mate. We can nail down our responses and boost our confidence before the big day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Hospital Helpdesk Supervisor - Patient Experience Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and interpersonal skills. We want to see how your background aligns with the role of Helpdesk Supervisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient experience and how you can contribute to our dynamic team. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: In your application, emphasise any experience you have in training and managing staff. We’re looking for someone who can lead by example, so let us know how you’ve successfully supported others in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Helpdesk Supervisor. Familiarise yourself with the specific duties mentioned in the job description, like managing administrative tasks and ensuring high-quality support for patients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Supervisory Skills
Since the role requires supervisory experience, be ready to discuss your past leadership roles. Prepare examples of how you've successfully recruited, trained, or managed a team. Highlight any specific challenges you faced and how you overcame them, as this will show your problem-solving abilities.
✨Emphasise Interpersonal Skills
Strong interpersonal skills are crucial for this position. Think of instances where you've effectively communicated with patients or team members. Be prepared to share stories that illustrate your ability to handle difficult situations with empathy and professionalism, which is key in a healthcare environment.
✨Align with Company Values
Research the company’s values, especially regarding mental health, wellbeing, and professional development. During the interview, express how these values resonate with you and how you can contribute to fostering a positive work-life balance within the team. This alignment can set you apart from other candidates.
