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- Tasks: Lead a team to deliver a 5 Star customer experience in a dynamic workplace.
- Company: A leading global service provider with a focus on exceptional service.
- Benefits: Competitive salary and a comprehensive employee benefits package.
- Why this job: Make a real impact by enhancing workplace experiences and hospitality standards.
- Qualifications: Strong customer focus, stakeholder management skills, and hospitality experience.
- Other info: Join a high-profile role with opportunities for career advancement.
The predicted salary is between 43200 - 72000 £ per year.
A leading global service provider is looking for a Workplace Experience Manager in London to deliver a 5 Star customer experience. This high-profile role involves leading a team, managing operations, and ensuring exceptional service standards.
Candidates should have a strong focus on customer needs, excellent stakeholder management skills, and experience in hospitality or corporate services.
This position offers a competitive salary and a comprehensive employee benefits package.
Head of Workplace Experience & Hospitality in London employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Workplace Experience & Hospitality in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and corporate services sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer experience and team leadership. We suggest role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for exceptional service! When you get the chance to meet potential employers, share specific examples of how you've gone above and beyond in previous roles. We want to see that spark in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you shine throughout the process.
We think you need these skills to ace Head of Workplace Experience & Hospitality in London
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your previous roles in hospitality or corporate services. We want to see how your experience aligns with delivering that 5 Star customer experience we're all about!
Tailor Your Application: Don’t just send a generic CV! Customise your application to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Be Personable: We love a bit of personality! When writing your cover letter, let your passion for workplace experience shine through. Share why you’re excited about this opportunity and how you can contribute to our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for this fantastic role!
How to prepare for a job interview at Sodexo
✨Know Your Customer Experience
Make sure you understand what a 5 Star customer experience looks like. Research the company’s values and how they align with exceptional service standards. Be ready to share examples from your past roles where you’ve gone above and beyond for customers.
✨Showcase Your Leadership Skills
As a Head of Workplace Experience, you'll be leading a team. Prepare to discuss your leadership style and provide specific examples of how you've successfully managed teams in the past. Highlight any strategies you've used to motivate and develop your team members.
✨Master Stakeholder Management
Stakeholder management is key in this role. Think about times when you've had to manage different stakeholders with varying needs. Be prepared to discuss how you navigated those relationships and ensured everyone was satisfied with the outcomes.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare insightful questions that show your interest in the role and the company. Ask about their approach to workplace experience and hospitality, and how they measure success in these areas. This will demonstrate your genuine interest and strategic thinking.
