At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join a supportive team at Shell, a global energy leader.
- Benefits: Enjoy competitive pay, wellbeing support, and great discounts.
- Other info: Opportunities for personal growth and development await you!
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Experience in food service and strong communication skills required.
The predicted salary is between 27750 - 30800 £ per year.
We are looking for an experienced Food Service Assistant / Barista to join our small and dedicated team, working on-site at Shell, a globally recognised energy company. This is a front-of-house role within a flagship business environment, so confidence, professionalism, and strong customer service skills are essential.
What you'll do:
- Support daily food service operations including counter service, deli food preparation, and barista coffee making, while delivering a consistently high standard of customer care.
- Provide excellent customer service through the preparation, presentation, and service of food and beverages.
- Prepare deli sandwiches, beverages, and barista-style coffee to required standards.
- Maintain high standards of personal presentation and professionalism.
- Support the setup and presentation of food service areas & maintain cleanliness.
- Assist with replenishing food, beverages, and equipment during service.
- Assist with stock control, minimising waste, and supporting sales.
- Handle food carefully, including awareness of special dietary requirements and allergies.
- Report customer feedback, complaints, incidents, or hazards promptly.
- Build positive working relationships with colleagues and promote a strong team culture.
- Attend training sessions and team meetings as required.
- Follow all company and client policies and site regulations.
- Comply with food hygiene, health and safety, fire safety, COSHH, and safe working practices.
- Be aware of workplace hazards and report concerns appropriately.
What you'll bring:
Essential
- Experience in food service, catering, hospitality, or a similar frontline role.
- Previous food handling experience.
- Strong customer service and communication skills.
- Ability to work effectively as part of a team.
- Professional appearance and high standards of personal hygiene.
- Good understanding of health and safety practices.
Desirable
- Basic Food Hygiene Certificate.
- Experience working in environments where compliance and standards are important.
Why Join Us
Working here is more than just a job - it's an opportunity to be part of a supportive team where your contribution matters and your development is encouraged.
Benefits include:
- Access to an online wellbeing support platform.
- Employee Assistance Programme offering personal, legal, and financial support.
- 24‑hour virtual GP service.
- Colleague discount scheme across major retailers.
- Company pension plan.
- Learning and development opportunities.
- Bike to Work scheme.
- Enhanced benefits and leave policies.
FSA Barista in London employer: Sodexo
Join our dedicated team at Shell Centre in London, where we prioritise a supportive work culture and employee growth. As a Food Service Assistant / Barista, you'll enjoy competitive pay, access to wellbeing resources, and opportunities for professional development, all while working in a prestigious environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land FSA Barista in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Shell and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your barista skills! If you’ve got experience making coffee, brush up on those techniques. If not, consider watching some tutorials or even trying it out at home. Being able to demonstrate your skills can really impress during the interview.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past roles where you went above and beyond for a customer. Be ready to share these stories during your interview to highlight your strong communication and service abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace FSA Barista in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in food service or hospitality. We want to see how your skills align with the role of a Food Service Assistant / Barista, so don’t hold back on sharing your barista magic or customer service stories!
Be Professional and Personable:Since this is a front-of-house role, it’s crucial to convey your professionalism and strong customer service skills in your application. Use a friendly tone but keep it polished – we’re looking for someone who can charm our customers while maintaining high standards.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities from the listing that you’ve handled before, like food preparation or maintaining cleanliness. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Sodexo
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee, brewing methods, and how to make popular drinks. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer or resolved a complaint effectively.
✨Dress to Impress
Since this is a front-of-house role, make sure you present yourself professionally. Wear smart attire that reflects the high standards expected in a flagship business environment. First impressions matter!
✨Understand Health and Safety Practices
Familiarise yourself with basic food hygiene and health and safety regulations. Be ready to discuss how you would handle food safely and maintain cleanliness in the workplace, as this is crucial for the role.
