Fitness Manager in London

As Fitness Manager, you'll help lead the fitness operation at GSK HQ, ensuring the facility delivers a high-quality, engaging and safe experience every day. You'll be responsible for supporting the management of the fitness team and freelance instructors, maintaining operational standards and helping to develop new fitness and wellbeing initiatives. We're looking for someone with energy, ideas and a hunger to grow, someone who can motivate others, take ownership and make a real difference to the member experience. What you'll do Lead & Manage

• Support the Fitness & Wellbeing Manager with the day-to-day leadership and operation of the fitness facility.
• Lead, support and motivate the fitness team and freelance instructors.
• Coordinate freelance instructors and ensure classes are appropriately staffed and delivered.
• Manage class schedules and respond proactively to sickness, absence and changes in cover.
• Create a positive, collaborative and motivating team environment.
• Identify opportunities to improve team performance and member experience.
• Bring new ideas and initiatives to the fitness and wellbeing programme.
• Lead by example and actively engage with members and colleagues.

Fitness & Wellbeing

• Deliver and oversee a varied programme of fitness, group exercise and wellbeing classes.
• Support the delivery of approximately 6-10 classes per week, alongside the wider fitness team.
• Lead engaging 10-minute energiser sessions for groups of around 8 people.
• Deliver gym inductions, fitness assessments and personalised fitness programmes where required.
• Promote healthier lifestyles and encourage participation across the site.
• Support wellbeing events, campaigns and activities.
• Monitor participation and identify opportunities to increase engagement.

Operational Management

• Ensure the gym is safe, welcoming, clean and well maintained.
• Maintain high standards across fitness equipment and facilities.
• Complete and oversee relevant equipment, cleaning and operational checks.
• Support membership enquiries and deliver excellent customer service.
• Help achieve service, engagement and customer experience targets.
• Support the opening and closing of the gym in line with the agreed rota.

Health & Safety

• Take ownership of Health & Safety standards within the fitness facility.
• Ensure appropriate risk assessments are completed, reviewed and followed.
• Ensure fitness activities and classes are delivered safely.
• Maintain appropriate Health & Safety and operational documentation.
• Respond appropriately to accidents, incidents and medical situations.
• Ensure the team understands and follows relevant emergency and site procedures.

• Level 2 Fitness Instructor qualification - essential.
• Previous experience within the fitness industry.
• Previous experience in a fitness leadership, supervisory or management role.
• Experience leading and motivating a team or freelance instructors.
• Experience delivering fitness programmes and group exercise classes.
• Strong knowledge of Health & Safety and risk assessment processes.
• Excellent communication and customer service skills.
• Confidence leading groups and engaging a wide range of people.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive approach and the confidence to use your initiative.
• A genuine passion for health, fitness and wellbeing.
• A hunger to grow and develop both yourself and those around you.
• Creativity and enthusiasm for bringing new ideas to the team.
• Ability to deal calmly and effectively with unexpected situations.
• EMS qualification - desirable. If you don't already hold this qualification, we'll support you to achieve it following successful completion of probation. You'll be required to work both opening and closing shifts to support the gym's operating hours, Your regular rota will be discussed and agreed at second-stage interview, giving you flexibility around your preferred working pattern

Benefits

• Weekends and bank holidays off
• Free use of the on-site fitness facilities
• Free hot drinks and restaurant discounts
• Opportunities for career development
• Apprenticeships
• Increased holiday allowance with length of service
• Plus, our Sodexo employee benefits package, Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

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