At a Glance
- Tasks: Plan and coordinate exciting events, ensuring a seamless experience for clients and guests.
- Company: Join Sodexo, a global leader in improving quality of life through innovative services.
- Benefits: Enjoy competitive pay, mental health support, flexible work, and career growth opportunities.
- Other info: Embrace a diverse and inclusive workplace with volunteering opportunities and a supportive culture.
- Why this job: Be part of a dynamic team that values your contributions and supports your development.
- Qualifications: Experience in events or hospitality, strong organisational skills, and excellent communication.
The predicted salary is between 30870 - 32000 £ per year.
We are looking for a Conferencing & Programming Planner to join our team at Fulham Pier, Craven Cottage. In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests. This is a varied position combining administrative responsibilities with operational event delivery, where you will play a key part in ensuring events run smoothly from initial planning through to execution.
What You'll Do:
- Coordinate and maintain event schedules and conferencing programmes
- Support the planning and delivery of event timelines and programming calendars
- Liaise with clients, internal teams, and stakeholders to confirm event requirements
- Prepare and distribute event documentation, run sheets, and briefings
- Manage bookings and maintain accurate records within event systems
- Provide on-site operational support, including event setup and coordination
- Support ticket scanning and registration processes where required
- Act as a point of contact during events for clients, delegates, and attendees
- Monitor event delivery and resolve issues to ensure a seamless experience
- Contribute to continuous improvement of event processes and customer experience
What You Bring:
- Experience: Experience in an events, conferencing, hospitality, or administrative environment; managing multiple priorities and deadlines; working with clients or stakeholders; familiarity with booking, scheduling, or ticketing systems.
- Skills & Knowledge: Strong organisational and planning skills; excellent communication skills, both written and verbal; high level of attention to detail and accuracy; good IT skills, including Microsoft Office; ability to problem-solve and respond quickly in a fast-paced environment.
- Desirable: Experience supporting live events, conferences, or exhibitions; experience with event programming or speaker coordination; experience in a customer-facing operational role.
What we offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle.
- The Sodexo Discounts Scheme, offering great deals 24/7.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities.
StudySmarter Expert Advice🤫
We think this is how you could land Conferencing and Programming Planner (Admin & Operations) - Fulham in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sodexo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sodexo
Don't be shy about reaching out to Sodexo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conferencing and Programming Planner (Admin & Operations) - Fulham in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sodexo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
