At a Glance
- Tasks: Support staff and residents, ensuring a safe and respectful environment.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Competitive salary, full training, gym access, and a Blue Light card.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Make a positive impact while building a rewarding career.
- Qualifications: Strong people skills and a proactive approach to safety and inclusion.
The predicted salary is between 28021 - 28021 £ per year.
Are you looking for a rewarding and challenging role in a dynamic and diverse environment? Do you have excellent interpersonal and customer service skills? Do you want to make a positive difference to the lives of staff, visitors, and residents at HMP Altcourse? If yes, then we have an exciting opportunity for you to join our team as an Operations Support Officer (OSO).
What we are offering:
- Salary of 28,021.03
- 40 hours per week - Night shift patterns
- Night shifts are 7 days on and 7 days off.
- Full paid training provided.
As an Operations Support Officer, you will be responsible for maintaining a safe and secure environment for staff, visitors and residents where everyone is treated with decency, dignity and respect. You will also create, maintain, and promote an environment which demonstrates an adherence to safety and security. It's also about your appetite for learning and your ambition to build a career.
Working in a prison is unlike any other career. You will be able to challenge with humility and remain professional at all times. You would also be expected to build rapport with all colleagues and visitors whilst remaining respectful. Overall, you would be an ambassador for HMP Altcourse and Sodexo.
The Ideal Candidate:
Great PCOs are the backbone of our business and play an important part in the smooth operation of our prisons. Every PCO will play a key part in prisoners' lives, offering them support and encouraging them to change their lives for the better. Below are some of the key attributes and characteristics we typically look for:
- High level of interpersonal skills.
- Proactive approach to Equality and Inclusion.
- Proactive approach to Health and Safety.
- Willingness to challenge inappropriate behaviour in a calm and reasonable manner.
- Ability to perform tasks alone or in a team to a high standard without constant supervision.
- Proactive and systematic approach to tasks.
An incredible training program:
Don't worry, we always want you to be comfortable and confident at work so ALL training will be provided! This is where you'll develop the necessary skills to work independently as an OSO.
Why Join Us?
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. Sodexo's vision for HMP Altcourse is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential.
An opportunity too good to miss:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions. And for that you'll receive an excellent benefits package including access to gym facilities on site and a Blue Light card.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome and can be the best versions of themselves.
If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that's too good to miss.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Officer (OSO) Nights - At HMP Altcourse - HMP Altcourse Brookfield Drive L9 7LH in Liverpool
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Sodexo, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Sodexo and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operational Support Officer (OSO) Nights - At HMP Altcourse - HMP Altcourse Brookfield Drive L9 7LH in Liverpool
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Sodexo and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Sodexo
✨Get to Know Public Sector Values
Before your interview with Sodexo, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Sodexo.
