At a Glance
- Tasks: Support HR processes and provide excellent customer service to colleagues.
- Company: Dynamic organisation focused on employee experience and support.
- Benefits: Competitive salary, supportive team environment, and opportunities for skill development.
- Other info: Join a collaborative team and enjoy a positive workplace culture.
- Why this job: Make a real difference in people's work lives while growing your HR skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26436 - 26436 £ per year.
Salary: £26,436.80
Location: 310 Broadway, Salford, M50 2UE
Contract: 12 months FTC
About the Role
If you're someone who enjoys helping others, staying organised, and being the person people naturally turn to when they need support, you'll feel right at home in this role. We’re looking for someone who brings positivity, care and a genuine desire to make things easier for colleagues across the business. As part of our HR administration assistant team, you'll play a key role in keeping our HR processes running smoothly. You'll be the friendly voice on the phone, the quick problem solver in someone's inbox, and the person who helps ensure every employee has a great experience when they need support. It's a role where your attention to detail, empathy and reliability will really shine and where you'll have the chance to grow your HR skills in a supportive, collaborative team.
Key Responsibilities
- Provide a helpful, responsive and customer focused service to all People Services customers via phone, email and webchat.
- Carry out administrative duties relating to HR and payroll processes, including preparing HR documentation and maintaining personnel files.
- Support the wider business with general HR queries, team specific questions, and guidance on processes, policies and best practice, escalating issues where appropriate.
- Liaise with internal and external teams to help resolve customer queries efficiently.
- Manage individual and team workflows to ensure service requests meet or exceed agreed targets.
- Provide administrative support for key HR activities such as pay and bonus reviews, performance development reviews, and the employee engagement survey.
Essential Skills
HR Admin & People Services Support employer: Sodexo
At our Salford location, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and growth. As an HR Admin & People Services Support, you'll not only contribute to a positive workplace experience but also have access to professional development opportunities that empower you to enhance your HR skills. With a focus on teamwork and a genuine commitment to helping others, this role offers a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land HR Admin & People Services Support
✨Tip Number 1
Network like a pro! Reach out to people in the HR field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle tricky situations or support colleagues effectively. We want you to show off your problem-solving skills and empathy!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love seeing candidates who are genuinely interested in joining our team.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We’re always on the lookout for passionate individuals who want to make a difference in HR. Let’s get you started on this exciting journey!
We think you need these skills to ace HR Admin & People Services Support
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for helping others and your passion for HR. A touch of warmth and positivity can go a long way!
Tailor Your CV:Make sure your CV is tailored to the HR Admin & People Services Support role. Highlight relevant experience and skills that match the job description. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for attention to detail, so make sure there are no typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll get to explore more about us while you’re at it!
How to prepare for a job interview at Sodexo
✨Show Your People Skills
In this role, you'll be the friendly voice on the phone and the go-to person for support. Make sure to highlight your experience in customer service or any roles where you've helped others. Share specific examples of how you've resolved issues or made someone's day better.
✨Demonstrate Organisational Skills
Since you'll be managing workflows and administrative tasks, it's crucial to showcase your organisational abilities. Prepare to discuss how you prioritise tasks, manage your time effectively, and keep everything running smoothly, especially under pressure.
✨Emphasise Attention to Detail
HR processes require a keen eye for detail. Bring up instances where your attention to detail has made a difference, whether it was catching an error in documentation or ensuring compliance with policies. This will show that you understand the importance of accuracy in HR.
✨Be Ready to Discuss HR Knowledge
Even if you're new to HR, do some research on common HR processes and best practices. Familiarise yourself with terms like payroll, employee engagement, and performance reviews. Showing that you've done your homework will impress the interviewers and demonstrate your genuine interest in the field.
