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- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join a world-leading food and facilities management company with great career growth.
- Benefits: Earn £12.60 per hour with flexible working hours, including evenings and weekends.
- Why this job: Be part of a dynamic team and enhance your customer service skills in hospitality.
- Qualifications: Experience in hospitality and excellent communication skills are essential.
- Other info: Enjoy a fast-paced environment where teamwork and a positive attitude shine.
Overview
We currently have an opportunity for Hospitality Staff to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at matchdays and non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium including restaurants, lounges and boxes. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.
Responsibilities
- Handling, Preparing and Ferrying Alcoholic and Non-Alcoholic drinks
- Presenting the award-winning food to the guests at the table
- Welcoming guests and taking orders
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
Qualifications
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within hospitality
- A flexible \”can do\” attitude
- The ability to multi-task within a fast-paced environment
Benefits
- £12.60 per hour
- Flexible working – Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
- Casual Contract
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Hospitality Staff employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Staff
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings that aren't advertised yet, and a personal recommendation can really give you the edge.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your friendly and professional side shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them how you can contribute.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or suggest improvements during your interview, go for it. This shows you're not just about following orders but are genuinely interested in enhancing the customer experience.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Hospitality Staff
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to make guests feel welcome and satisfied. Share specific examples that showcase your friendly yet professional approach!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the hospitality role. Use keywords from the job description to show us you understand what we're looking for.
Be Proactive in Your Writing: We love a proactive attitude! In your application, mention how you’ve taken initiative in past roles. Whether it’s suggesting menu items or improving service processes, let us know how you can bring that 'can do' spirit to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Sodexo
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for a guest in the past. This shows you understand the importance of customer satisfaction.
✨Show Off Your Team Spirit
Since being a team player is crucial in hospitality, think of times when you've worked well with others. Prepare to discuss how you’ve resolved conflicts or supported your colleagues during busy shifts. This will highlight your collaborative nature.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and multi-tasking. You might be asked to describe a time when you had to juggle multiple tasks at once. Have a couple of solid examples ready that demonstrate your ability to stay calm and efficient under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet friendly vibe of the hospitality industry. This shows you take the opportunity seriously and understand the importance of presentation in this field.
