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For Companies At a Glance
- Tasks: Lead a dynamic hospitality team and ensure top-notch service standards.
- Company: Join Sodexo, a company that values your individuality and growth.
- Benefits: Enjoy competitive salary, wellbeing support, and flexible working hours.
- Why this job: Make a real impact in the hospitality industry while developing your career.
- Qualifications: Experience in food service or hospitality and strong leadership skills.
- Other info: Great opportunities for personal and professional development await you.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Hospitality & Cleaning Manager role at Sodexo
Job Introduction
Location: Glasgow
Salary: Up to £30,000 per annum
Job Type: Full-time, Permanent
Working Hours: Monday to Friday (some flexibility required for events)
We are seeking a motivated and detail-oriented Hospitality & Cleaning Business Manager to oversee the daily operations of our site in the centre of Glasgow. You will be responsible for managing and delivering service standards, procurement, payroll, compliance audits, and supporting budgeting processes. You will oversee our dedicated hospitality team of 5, ensuring delivery of consistent, high-quality service aligned with company and client expectations.
Key Responsibilities
- Ensure all food preparation, presentation, and service comply with company standards.
- Work together with the team to deliver cleaning & hospitality service standards agreed in the contract with your client.
- Maintain operational standards across the site in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Use and maintain compliance with platforms including Eprophit, UBHC, FS, HS, NEO, Kronos, UDC Payroll & Billing.
- Maintain excellent client relationships and communicate with the day-to-day client at every opportunity – holding at least a monthly review meeting.
- Conduct regular audits as per the “Unit Activity Calendar.”
- Manage stock ordering, inventory control, and cost efficiency.
- Submit weekly and monthly financial and operational reports timely and accurately.
- Administer payroll and maintain personnel records in accordance with statutory and company requirements.
- Recruit, induct, train, motivate, and appraise staff, conducting annual Performance Development Reviews (PDRs).
- Maintain training records and ensure individual staff training needs are met.
- Promote a positive, professional, and approachable image among all Sodexo employees.
Experience & Skills Required
- Proven experience working within food service, cleaning, and/or hospitality industries.
- Previous line management or team supervisor experience
- Solid industry knowledge, including awareness of catering developments and innovations.
- Good understanding of budget management principles.
- Excellent communication and interpersonal skills.
- Experience working in a standards compliance environment.
- Relevant qualification and training and IT literate
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life\’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland\’s enhanced benefits and leave policies
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Hospitality & Cleaning Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality & Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and cleaning sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Sodexo and understanding their values. Be ready to discuss how your experience aligns with their service standards and operational goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for hospitality management roles. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hospitality & Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality & Cleaning Manager role. Highlight your relevant experience in food service and cleaning, and don’t forget to mention any line management roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our expectations. Be sure to mention your understanding of budget management and compliance, as these are key for us.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, make sure your application reflects that. Use clear and concise language, and if possible, include examples of how you've maintained client relationships or led a team effectively in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, make sure you’re familiar with Sodexo’s service standards and the specific requirements of the Hospitality & Cleaning Manager role. Brush up on your knowledge of food service and cleaning operations, as well as any relevant compliance regulations. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a manager, you’ll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you’ve successfully managed a team, handled conflicts, or improved service standards. Highlighting your leadership style and how you motivate your team can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in the role, such as managing client expectations or dealing with staffing issues. Practise articulating your thought process and solutions clearly, as this will showcase your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture at Sodexo, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if it’s the right fit for you.