Hospitality Academy L&D Lead for Service Excellence

Hospitality Academy L&D Lead for Service Excellence

Full-Time 47000 - 47000 £ / year (est.) No working from home possible
Sodexo

At a Glance

  • Tasks: Lead the development of engaging learning experiences in hospitality at Ascot Racecourse.
  • Company: Join Sodexo, a leader in hospitality and service excellence.
  • Benefits: Enjoy a competitive salary of £47,000 plus bonuses and great perks.
  • Other info: Fast-paced environment with opportunities for professional growth.
  • Why this job: Make a real impact by shaping the future of hospitality training.
  • Qualifications: Experience in designing large-scale learning programmes and strong stakeholder management skills.

The predicted salary is between 47000 - 47000 £ per year.

Sodexo is looking for a Hospitality Academy Learning and Development Manager at Ascot Racecourse. You will lead the development and delivery of the Ascot Academy, ensuring engaging and innovative learning experiences across hospitality functions.

The ideal candidate will have a proven background in designing large-scale learning programmes, strong stakeholder management skills, and a proactive approach in a fast-paced environment.

This role involves numerous benefits including a salary of £47,000 per annum plus a bonus.

Hospitality Academy L&D Lead for Service Excellence employer: Sodexo

Sodexo is an exceptional employer that prioritises employee development and engagement, particularly in the vibrant setting of Ascot Racecourse. With a strong focus on innovative learning experiences, we offer competitive salaries, bonuses, and a supportive work culture that fosters growth and collaboration among our team members. Join us to be part of a dynamic environment where your contributions are valued and your career can flourish.

Sodexo

Contact Details:

Sodexo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Academy L&D Lead for Service Excellence

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those connected to Ascot Racecourse. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Showcase your skills! Prepare a portfolio or presentation that highlights your experience in designing learning programmes. This will help you stand out and demonstrate your proactive approach in a fast-paced environment.

Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions related to stakeholder management and learning delivery. We can help you with mock interviews to boost your confidence.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Hospitality Academy L&D Lead for Service Excellence

Learning Programme Design
Stakeholder Management
Innovative Learning Delivery
Engagement Strategies
Proactive Approach
Fast-Paced Environment Adaptability
Hospitality Knowledge

Some tips for your application 🫡

Showcase Your Experience:Make sure to highlight your background in designing large-scale learning programmes. We want to see how your past experiences align with the role, so don’t hold back on those impressive achievements!

Engage with Stakeholders:Since strong stakeholder management skills are key, share examples of how you've successfully collaborated with various teams. We love seeing how you’ve built relationships and driven results through teamwork.

Be Proactive:In a fast-paced environment like ours, a proactive approach is essential. Let us know about times when you took the initiative to improve processes or create innovative solutions. We’re all about that forward-thinking mindset!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ascot Racecourse!

How to prepare for a job interview at Sodexo

Know Your Stuff

Make sure you’re well-versed in the latest trends in hospitality training and development. Research Sodexo’s approach to learning and development, especially at Ascot Racecourse, so you can speak confidently about how your experience aligns with their goals.

Showcase Your Creativity

Since the role involves designing engaging learning experiences, come prepared with examples of innovative programmes you've developed in the past. Think about how you can make learning fun and effective, and be ready to share your ideas during the interview.

Stakeholder Management is Key

Highlight your experience in managing stakeholders effectively. Be ready to discuss specific instances where you’ve successfully collaborated with different teams or individuals to achieve a common goal, as this will demonstrate your ability to navigate a fast-paced environment.

Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the company. Inquire about the current challenges they face in hospitality training or how they measure the success of their learning programmes. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.