At a Glance
- Tasks: Lead the Ascot Academy and create innovative learning experiences for guest service.
- Company: Join Sodexo, a leader in hospitality with a focus on guest experience.
- Benefits: Enjoy a competitive salary, flexible work arrangements, and extensive employee support.
- Other info: Be part of a dynamic team dedicated to elevating guest service.
- Why this job: Make a real difference in guest service through impactful training initiatives.
- Qualifications: Experience in large-scale learning programmes and strong stakeholder management skills.
The predicted salary is between 47000 - 47000 £ per year.
Sodexo is seeking a Hospitality Academy Learning and Development Manager in Ascot, UK. The role involves leading the Ascot Academy, creating innovative learning experiences, and partnering with teams to improve guest experience through thorough training initiatives.
Ideal candidates will have large-scale learning programme experience, strong stakeholder management skills, and a proactive approach.
The position offers a competitive salary of £47,000 plus benefits, including flexible work arrangements and extensive employee support services.
Hospitality Academy L&D Lead - Elevate Guest Service employer: Sodexo
Sodexo is an exceptional employer that prioritises employee development and well-being, particularly in the vibrant setting of Ascot. With a focus on innovative learning experiences and a commitment to enhancing guest service, employees benefit from flexible work arrangements, extensive support services, and opportunities for professional growth within a collaborative and dynamic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Academy L&D Lead - Elevate Guest Service
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Sodexo. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your experience in large-scale learning programmes. This will help you stand out and demonstrate your proactive approach.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can improve guest experiences through training initiatives, as this is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Academy L&D Lead - Elevate Guest Service
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your passion aligns with our mission to elevate guest service and create memorable experiences.
Highlight Relevant Experience:Make sure to showcase any large-scale learning programme experience you have. We’re looking for candidates who can demonstrate their ability to lead training initiatives that truly make a difference in guest experiences.
Be Proactive in Your Approach:In your application, emphasise your proactive approach to learning and development. We value candidates who take the initiative and can think outside the box when it comes to improving training programmes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Sodexo.
How to prepare for a job interview at Sodexo
✨Know Your Stuff
Before the interview, dive deep into Sodexo's values and their approach to guest service. Familiarise yourself with their training initiatives and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and understand what they’re all about.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led large-scale learning programmes. Be ready to discuss how you managed stakeholders and improved guest experiences through training. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the Ascot Academy and its future direction. This not only shows your enthusiasm but also helps you gauge if the company culture and objectives align with your career aspirations.
✨Be Proactive and Engaging
During the interview, demonstrate your proactive approach by discussing innovative ideas you have for enhancing guest service training. Engage with the interviewers by being enthusiastic and personable; this will help them see you as a great fit for their team.
