At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant airport lounge.
- Company: Join a top hospitality provider known for its commitment to excellence.
- Benefits: Earn £14.90 per hour with great employee perks and recognition.
- Why this job: Be part of an exciting environment where your leadership makes a difference.
- Qualifications: Supervisory experience and a passion for customer service are essential.
- Other info: Enjoy a flexible 4-on 2-off schedule in a dynamic setting.
The predicted salary is between 12 - 17 £ per hour.
A leading hospitality provider in the UK is seeking a Supervisor for the Emirates Lounge at Gatwick Airport. The role involves managing staff to ensure top-notch customer service, overseeing food and beverage presentation, and maintaining hygiene standards.
Candidates must have supervisory experience, a customer-focused mindset, and be motivated team players.
This position offers a competitive pay rate of £14.90 per hour along with employee benefits and recognition.
Lounge Supervisor - Airport Experience Lead (4-on 2-off) in Horley employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Supervisor - Airport Experience Lead (4-on 2-off) in Horley
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at airports or lounges. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality during interviews! We want to see how you handle pressure and interact with others. Be yourself, share your passion for customer service, and let your enthusiasm shine through.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Lounge Supervisor and how you'd tackle them. This shows you're ready to jump into action and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lounge Supervisor - Airport Experience Lead (4-on 2-off) in Horley
Some tips for your application 🫡
Show Off Your Supervisory Skills: Make sure to highlight your previous supervisory experience in your application. We want to see how you've led teams and ensured top-notch service, just like we do at the Emirates Lounge.
Customer Focus is Key: Emphasise your customer-focused mindset in your written application. Share examples of how you've gone above and beyond for customers, as this is crucial for us in the hospitality industry.
Attention to Detail Matters: When discussing your experience with food and beverage presentation or hygiene standards, be specific! We love candidates who pay attention to detail and can maintain high standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Gatwick Airport.
How to prepare for a job interview at Sodexo
✨Know the Lounge Inside Out
Before your interview, make sure you research the Emirates Lounge and its offerings. Familiarise yourself with their food and beverage presentation standards, as well as their customer service ethos. This will show that you're genuinely interested in the role and understand what it takes to provide top-notch service.
✨Highlight Your Supervisory Skills
Be ready to discuss your previous supervisory experience in detail. Think of specific examples where you successfully managed a team, resolved conflicts, or improved service quality. This will demonstrate your capability to lead and motivate a team effectively.
✨Showcase Your Customer-Focused Mindset
Prepare to share instances where you went above and beyond for customers. Whether it’s handling complaints or creating memorable experiences, showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Dress the Part
Since this is a hospitality role, first impressions matter. Dress smartly and professionally for your interview. This not only reflects your understanding of the industry but also shows respect for the opportunity and the interviewers.