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- Tasks: Oversee daily operations of the Mess, ensuring high-quality catering and hospitality services.
- Company: Join Sodexo, a leader in catering and hospitality with a supportive team culture.
- Benefits: Enjoy competitive salary, mental health support, and flexible working options.
- Why this job: Make a real impact on the experience of Mess members and residents.
- Qualifications: Management experience in soft FM services and strong leadership skills required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an experienced and proactive Mess Manager at RAF Odiham, RG29 1QT to oversee the day-to-day operations of our Mess. This role is integral to delivering high-quality catering and hospitality services, promoting excellent client and customer relationships, and ensuring all operational standards are met and maintained.
As Mess Manager, you will be responsible for planning and supervising all Mess activities, managing functions, menus, and costing, liaising with stakeholders, and driving continuous improvement across all services. You will lead a team, ensuring the highest standards of service, operational efficiency, and compliance with health, safety, and contractual requirements.
Key Responsibilities- Perform and supervise the day-to-day activities of the Mess to the benefit of all members and residents.
- Plan, organise, and manage delivery of all services within the Mess operational business area.
- Promote and manage functions, including planning, menus, and costing in conjunction with the catering team.
- Ensure standards of service detailed in the schedule of requirements (SOR), service level agreements (SLA), and KPIs are achieved, maintained, and developed.
- Liaise with the PMC/RSM and mess committee to develop relationships and promote Sodexo.
- Contribute to the growth of services to meet client and commercial expectations while maintaining strict budgetary control.
- Manage performance of assigned direct reports, including recruitment, training, and performance management.
- Maintain excellent client/customer relationships and attend relevant team meetings.
- Act as duty manager on call and provide holiday/weekend cover as directed.
- Ensure the security of company and client property and assets under your control.
- Embrace Collaborative Business Relationships principles (BS11000) in line with Sodexo's vision and values.
- Proven experience in a management role within the soft FM services industry.
- Strong leadership and people management skills, including HR processes (recruitment, training, performance management, disciplinary, and grievance procedures).
- Excellent numerical, interpersonal, and communication skills, both verbal and written.
- Knowledge of health & safety and food safety management.
- Ability to make independent decisions and work on own initiative within a team environment.
- Proficient in MS Office (Word, Excel, Outlook).
- Strong attention to detail and adherence to standards.
- Analytical problem-solving skills and the ability to implement innovative solutions.
- Experience working within a military environment.
- Previous experience in managing a similar role.
- Health and Safety qualification equivalent to IOSH Managing Safely.
- Soft FM technical skills including contract catering, hospitality, retail, and cleaning.
- Proven experience managing client relationships within a contract environment.
- Track record of leading, managing, and developing a team.
This is an exciting opportunity to work in a dynamic environment where you can make a real impact on the experience of Mess members and residents. You will be part of a supportive team, with opportunities to develop your skills and grow within the organisation.
What we offerWorking with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Mess Manager in Hook employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mess Manager in Hook
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry, especially those who have experience with Mess operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Sodexo's values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission and how you can contribute to the team at RAF Odiham.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past roles where you’ve successfully managed a team or improved service standards. We want to hear about your hands-on experience in driving operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Sodexo family.
We think you need these skills to ace Mess Manager in Hook
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mess Manager role. Highlight your experience in management and soft FM services, and show us how your skills align with the job description.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've successfully managed teams and improved service standards in previous roles. This is your chance to shine!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sodexo
✨Know Your Mess Inside Out
Before the interview, make sure you understand the operations of a Mess. Familiarise yourself with the key responsibilities listed in the job description, such as managing functions and liaising with stakeholders. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Mess Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or managed performance. Be ready to discuss how you handle recruitment, training, and performance management, as these are key aspects of the role.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've faced challenges in a similar role and how you overcame them. Highlight your analytical problem-solving skills and any innovative solutions you've implemented. This will show that you can think on your feet and adapt to changing situations.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the Mess and its operations, and express your enthusiasm for promoting excellent client and customer relationships. This will help you stand out as a candidate who genuinely cares about the role and the team.
