At a Glance
- Tasks: Lead a dynamic retail team, manage stock, and enhance customer experiences.
- Company: Join Sodexo, a supportive employer dedicated to your growth.
- Benefits: Competitive pay, flexible hours, career development, and wellbeing support.
- Other info: Enjoy perks like discounts, free parking, and fun family days.
- Why this job: Make a difference for Armed Forces personnel while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
The predicted salary is between 28000 - 30000 € per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you’ll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven).
- Cover shifts in the bar area when required.
What you bring:
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands-on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team-building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key-holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
- Due to security requirements you must have been continuously resident in UK for the last 5 years to apply for this position.
What we offer:
- On-the-job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support—Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits—Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth—Apprenticeships, learning tools, and development opportunities.
- Work Perks—Cycle-to-Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Job Details:
- 25 hours per week Mon – Fri 9am – 2pm (with some flexibility around these hours).
- Flexibility may be required to cover evening and weekend working to meet business needs.
- £13.46 per hour + Sodexo benefits.
- Free car parking on site.
- Subsidised food in canteen.
- Family fun days.
- Discount at Costa Coffee shop on site.
- 28 days holiday increasing to 33 days with service (including Bank Holidays).
- Online Recognition Scheme (Reward Hub).
- Discounts at Sodexo partner brands.
Due to security requirements you must have been continuously resident in UK for the last 5 years to apply for this position.
Retail Supervisor in High Wycombe employer: Sodexo
Sodexo is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment at RAF High Wycombe. As a Retail Supervisor, you will benefit from on-the-job training, career growth opportunities, and a range of financial perks, all while contributing to the lives of Armed Forces personnel. With a focus on teamwork and a positive culture, Sodexo ensures that every team member feels valued and empowered to deliver outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This way, you can tailor your answers to show how you fit right in with their team and mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Retail Supervisor role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the position and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor in High Wycombe
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how your hands-on approach and passion for delivering outstanding experiences can benefit our team.
Tailor Your CV:Make sure to customise your CV to highlight your previous supervisory experience in retail or hospitality. We’re looking for specific examples of how you’ve led a team and managed operations, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and relevant to the Retail Supervisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Sodexo.
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role at Sodexo. Familiarise yourself with the key responsibilities like stock management and customer service. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your hands-on approach and how you inspire others to achieve their best.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you’ve turned a negative experience into a positive one. This will show your ability to maintain a customer-focused approach, which is crucial for this role.
✨Demonstrate Your Proactive Mindset
Sodexo values a proactive approach, so be ready to discuss how you stay ahead of tasks and encourage your team to do the same. Share ideas on how you could drive new initiatives in the store, showcasing your creativity and commitment to enhancing the customer experience.
