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- Tasks: Lead the front-of-house team, ensuring smooth operations in bar and food outlets.
- Company: Join Sodexo, a leader in hospitality, serving our Armed Forces personnel.
- Benefits: Enjoy flexible work, career development, wellbeing support, and financial perks.
- Why this job: Make a real difference while growing your leadership skills in a supportive environment.
- Qualifications: Experience in hospitality and team leadership is preferred; strong communication skills are essential.
- Other info: Fully funded apprenticeship qualifications and a friendly work culture await you!
The predicted salary is between 28800 - 43200 £ per year.
As a Front of House Supervisor at Sodexo at {insert location}, you'll lead the front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.
What you’ll do:
- Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
- Oversee cleanliness and hygiene standards in all front-of-house areas.
- Collaborate with catering management and chefs to maintain smooth communication and team alignment.
- Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
- Conduct regular safety walks to identify and address any risks.
- Conduct weekly team huddles with the team.
- Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.
What you bring:
- Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
- Experience in hospitality (hotel, bar, or restaurant) is a plus.
- Strong customer service and communication skills.
- Ability to motivate and lead a team effectively.
- Comfort with working at a fast pace and adapting to changing situations.
- A collaborative mindset and the ability to communicate well with senior management.
What we offer:
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Head Steward employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Steward
✨Tip Number 1
Familiarise yourself with the specific needs and expectations of working with Armed Forces personnel. Understanding their unique environment and requirements can set you apart during interviews.
✨Tip Number 2
Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've motivated teams and ensured high standards in fast-paced environments.
✨Tip Number 3
Prepare to discuss your approach to health and safety practices. Being proactive about safety is crucial, so think of instances where you've identified and resolved potential hazards.
✨Tip Number 4
Showcase your communication skills by preparing questions for the interviewers. Engaging them with thoughtful queries about team dynamics and collaboration can demonstrate your interest and fit for the role.
We think you need these skills to ace Head Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team leadership. Use specific examples that demonstrate your ability to motivate a team and maintain high standards in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in catering operations. Mention how your leadership style aligns with the values of Sodexo and how you can contribute to their mission.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to collaborate with various teams. Provide examples of how you've successfully managed health and safety practices in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Armed Forces personnel and lead a front-of-house team. Let your personality shine through to show that you're a great fit for the company culture at Sodexo.
How to prepare for a job interview at Sodexo
✨Showcase Your Leadership Skills
As a Head Steward, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you’ve handled challenges and ensured high standards.
✨Demonstrate Customer Service Excellence
This role is customer-facing, so highlight your strong customer service skills. Prepare to share stories that illustrate your ability to interact positively with customers, especially in a fast-paced environment.
✨Know Your Health and Safety Practices
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would promote and enforce these practices within your team to ensure a safe environment for both staff and customers.
✨Prepare for Team Collaboration Questions
Collaboration is key in this role. Think about times when you've worked closely with other departments or management. Be ready to explain how you maintain smooth communication and align team goals with broader organisational objectives.
