At a Glance
- Tasks: Lead coffee operations, deliver quality brews, and manage a dynamic team.
- Company: Join Sodexo, a global leader in enhancing quality of life.
- Benefits: Enjoy a competitive salary, free meals, gym access, and career development.
- Other info: Be part of a diverse team with growth opportunities in a vibrant environment.
- Why this job: Perfect for coffee lovers ready to step up their leadership game with no weekend shifts!
- Qualifications: Experience as a barista with strong leadership and customer service skills.
The predicted salary is between 31000 - 33000 € per year.
We're looking for a skilled and motivated Head Barista to lead our coffee operations at the Shell Centre in Waterloo. You'll be responsible for delivering consistently high-quality coffee and customer experiences, managing stock and menus, and leading a team of Baristas and Food Service Assistants. This is a great opportunity for an experienced barista with leadership skills to take the next step in their career - and enjoy a Monday to Friday schedule with no weekends.
What you'll do:
- Lead the day-to-day running of two busy coffee shops, ensuring service and quality meet brand standards.
- Make and serve excellent coffee, while training and supporting your team to do the same.
- Manage stock, ordering, menu planning, and compliance paperwork.
- Support the Catering Manager with events, marketing initiatives, and operational improvements.
- Motivate your team and create a positive, customer-focused environment.
- Ensure health, safety, and food hygiene standards are always met.
What we're looking for:
- Proven barista experience in a high-volume coffee (e.g., Costa) or a catering/hospitality environment.
- Strong leadership skills with experience supervising or mentoring a team.
- Knowledge of current coffee and catering trends.
- Excellent communication and customer service skills.
- Comfortable with stock control, ordering, and basic administration.
- Aware of food hygiene and health & safety compliance.
What we offer:
- Monday to Friday working pattern - no weekends.
- Uniform and staff meal provided.
- Training and career development opportunities.
- Sodexo benefits, including: Wellbeing support & 24/7 virtual GP, Retail discounts scheme, Pension plan & Bike to Work scheme, Enhanced leave and family-friendly policies.
At Sodexo, we create a better everyday for everyone to build a better life for all. As a global leader in services that improve quality of life, we operate in 55 countries, serving over 100 million people daily. You'll belong to a diverse and inclusive team, with opportunities to grow and thrive. Ready to bring your passion for coffee and people to the next level? Apply now to join us as Head Barista at the Shell Centre.
Head Barista employer: Sodexo
Sodexo is an exceptional employer, offering a vibrant work culture at the Shell Centre in Waterloo, where you can enjoy a Monday to Friday schedule with no weekends. With benefits like free meals, gym access, and comprehensive training and career development opportunities, we prioritise your wellbeing and professional growth while fostering a diverse and inclusive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Head Barista
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and hospitality industry. Let them know you're on the lookout for a Head Barista role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, bring your A-game to a local café or event. Offer to do a coffee demo or even volunteer at a coffee-related event. This not only showcases your barista skills but also helps you meet potential employers and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how you would lead a team, manage stock, and ensure quality service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Sodexo. So, get that application in and let’s brew some magic together!
We think you need these skills to ace Head Barista
Some tips for your application 🫡
Show Off Your Coffee Skills:Make sure to highlight your barista experience in your application. We want to see how you've mastered the art of coffee-making and any leadership roles you've taken on. Share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the Head Barista role. Mention your knowledge of current coffee trends and how you can lead a team to deliver top-notch customer experiences.
Be Personable:We love a good personality! When writing your application, let your passion for coffee and people shine through. Use a friendly tone and show us why you’d be a great fit for our team at the Shell Centre.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Sodexo
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, coffee beans, and trends in the industry. Showing your passion for coffee will impress them and demonstrate that you're the right fit for the Head Barista role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or improved service quality. This is crucial since the role involves managing a team of Baristas and Food Service Assistants.
✨Understand Stock Management
Familiarise yourself with stock control and ordering processes. Be ready to discuss how you’ve managed inventory in previous roles. This will show that you can handle the operational side of the job effectively.
✨Emphasise Customer Service
Be prepared to talk about your approach to customer service. Share specific examples of how you've created positive experiences for customers. This is key for the role, as delivering high-quality customer experiences is a top priority.
