At a Glance
- Tasks: Lead and inspire teams to create amazing customer experiences in retail and leisure.
- Company: Join a dynamic company that values your individuality and promotes mental health.
- Benefits: Enjoy a competitive salary, Sodexo rewards, and opportunities for personal growth.
- Other info: Be part of a supportive team with a focus on well-being and career development.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 29000 - 29000 € per year.
40 hours per week, 5 Days out of 7, £29,000 per annum
Sodexo rewards and benefits
What you’ll do:
- Lead, motivate, and develop retail, leisure, and guest services teams to deliver exceptional customer experiences.
- Manage recruitment, onboarding, rotas, training, and performance reviews.
- Oversee day-to-day retail and leisure operations, ensuring high standards of service, cleanliness, safety, and presentation.
- Drive revenue growth and support commercial performance through events, promotions, and operational initiatives.
- Monitor budgets, financial performance, and reporting to support business objectives.
- Build and maintain strong relationships with tenants, vendors, partners, and stakeholders.
- Handle escalated customer issues professionally and use feedback to improve services and operations.
- Ensure full compliance with health and safety regulations.
It’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
Retail and Leisure Manager in Hampshire employer: Sodexo
As a Retail and Leisure Manager at our company, you will join a vibrant team dedicated to delivering exceptional customer experiences in a supportive and inclusive environment. We offer competitive benefits, including Sodexo rewards, and prioritise employee growth through comprehensive training and development opportunities. Located in a dynamic area, our workplace fosters collaboration and innovation, ensuring that every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Leisure Manager in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the retail and leisure industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving revenue growth. Use specific examples to demonstrate how you've made a positive impact in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Sodexo, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep it real during interviews! Be yourself and let your passion for customer service shine through. Employers want to see your personality and how you handle challenges, so don’t be afraid to share your thoughts on improving services and operations.
We think you need these skills to ace Retail and Leisure Manager in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail and Leisure Manager role. Highlight your leadership experience and any relevant achievements in customer service or team management.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've motivated teams or improved customer experiences in previous positions.
Showcase Your Financial Acumen:Since managing budgets and financial performance is key, include any relevant experience you have with financial reporting or driving revenue growth. We want to see how you can contribute to our commercial success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sodexo
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Retail and Leisure Manager. Familiarise yourself with the key tasks like leading teams, managing operations, and driving revenue growth. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled customer issues. Highlight how you motivated your team to deliver exceptional service and how you resolved conflicts. This will demonstrate your capability to manage and develop teams effectively.
✨Be Ready for Financial Discussions
Since the role involves monitoring budgets and financial performance, brush up on basic financial concepts relevant to retail and leisure. Be prepared to discuss how you've managed budgets in the past and any initiatives you've implemented to drive revenue growth.
✨Emphasise Relationship Building
The job requires strong relationships with tenants, vendors, and stakeholders. Think of examples where you've successfully built and maintained professional relationships. This will show that you can collaborate effectively and contribute to a positive working environment.
