At a Glance
- Tasks: Deliver friendly service in dining, retail, and events while maintaining cleanliness.
- Company: Join Sodexo, a supportive team making a difference every day.
- Benefits: Wellbeing support, financial perks, career growth opportunities, and flexible work.
- Other info: Enjoy a dynamic role with training and development in a fast-paced environment.
- Why this job: Be the face of our business and impact military personnel's daily experiences.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
Guest Services Assistant - Winchester 12.71 per hour Weekend Work -Saturday 0800-1930 and Sunday 1000-1930 Working in the Junior Ranks Diner delivering Front of House Service You must have been resident within the UK for 3 years consistently to be considered for this role.
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SO21 2R About the role: Are you looking for a rewarding role where you can learn new skills, be part of a supportive team and make a real difference every day?
Sodexo is looking for a Guest Services Assistant to provide welcoming, professional support to military personnel, visitors and customers.
In this role, you'll be the face of our business, helping to deliver a safe, welcoming and efficient service across dining, retail, accommodation, reception, cleaning, events and other service areas on a Ministry of Defence (MOD) base.
From supporting food service and functions to maintaining clean, safe and well-presented spaces, your contribution will help ensure those serving have a positive day-to-day experience.
You do not need previous experience to apply.
If you are reliable, friendly, willing to learn and take pride in delivering great service, we'll give you the training and support you need to succeed.
Check your local transport links before applying.
The destination you should input is Stockbridge.
What you'll do: Dining, food service and replenishment: Prepare dining areas, functions and meeting spaces; assist with food preparation, service, presentation and replenishment; and keep service areas well maintained throughout the day.
Customer interaction: Provide professional, courteous and welcoming service to military personnel, visitors, customers, clients and colleagues across dining, retail, reception and other service areas.
Retail and caf support: Support retail and caf operations, including cash handling where required.
Cleaning and hygiene: Maintain cleanliness and hygiene by sanitising workstations, equipment, dining areas, accommodation areas and communal spaces in line with health and safety standards.
Event support: Assist with special events and functions, helping service run smoothly and efficiently.
Health, safety and compliance: Follow Sodexo policies, site rules and statutory regulations, maintain safe working practices and report hazards, faults or incidents promptly.
Teamwork, flexibility and improvement: Work closely with your team, support team objectives, work flexibly across services onsite and contribute to continuous service improvement.
What we're looking for: Professionalism and respect: A positive attitude, strong communication skills and respect for others in every interaction.
Customer focus: A friendly, professional and welcoming approach, with excellent interpersonal skills.
No experience required: Previous hospitality, food service or customer service experience is helpful, but not essential; a willingness to learn and adapt is key.
Reliability and flexibility: The ability to work independently and as part of a team in a fast-paced environment, adapting to changing tasks and operational needs.
Positive attitude: A proactive approach, pride in delivering high standards and willingness to develop new skills.
What we offer: Join Sodexo for more than just a job-be part of something bigger.
You'll belong, have purpose, and make an impact every day.
We offer: Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
Career Growth - Apprenticeships, learning tools, and development opportunities.
Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Join us and thrive in your own way!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant - Winchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sodexo and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Guest Services Assistant - Winchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sodexo that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sodexo.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sodexo get a sense of who you are beyond your experience!
How to prepare for a job interview at Sodexo
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sodexo and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
