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- Tasks: Lead and grow client contracts while ensuring top-notch service delivery.
- Company: Dynamic company focused on operational excellence and client relationships.
- Benefits: Competitive salary, employee benefits package, and opportunities for professional growth.
- Other info: Full-time role with occasional travel and a focus on continuous improvement.
- Why this job: Make a real impact by driving innovation and leading high-performing teams.
- Qualifications: Experience in operations management and strong relationship-building skills.
The predicted salary is between 70000 - 70000 £ per year.
Location: Cambridge, CB2 0AA. Salary: £70,000 per annum (DOE) plus Sodexo employee benefits package. Employment type: Full time, Monday to Friday – site based (occasional travel to other sites may be required).
We are looking for an experienced and commercially driven Group Operations Manager to lead the delivery of profitable growth across a portfolio of client contracts. This role focuses on building strong, long‑term client relationships, driving operational excellence, and ensuring high‑quality service delivery aligned with business strategy.
Responsibilities
- Lead the growth and development of existing and new client contracts.
- Build and maintain strong, trusted relationships with senior client stakeholders.
- Implement business strategies aligned to client needs and organisational objectives.
- Oversee contract performance, ensuring delivery against financial targets and service level agreements.
- Develop and manage account and sector plans, including change management processes.
- Drive innovation, continuous improvement, and operational efficiency.
- Manage and develop high‑performing teams, including Operations Managers and wider staff.
- Ensure compliance with all health and safety regulations.
Group Operations Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Group Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their business strategies and how you can contribute to their growth. This will help you stand out as someone who’s genuinely interested and ready to drive operational excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss examples of how you've built strong relationships with clients and led high-performing teams. Use specific metrics to demonstrate your impact on previous contracts and service delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Group Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Operations Manager role. Highlight your experience in managing client contracts and building relationships, as these are key for us. Use specific examples that showcase your operational excellence and leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention how your previous experiences align with our goals at StudySmarter and how you can contribute to driving profitable growth.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and data to demonstrate how you've driven innovation and improved operational efficiency in past roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Sodexo
✨Know Your Numbers
As a Group Operations Manager, you'll need to demonstrate your understanding of financial targets and service level agreements. Brush up on key metrics related to operational performance and be ready to discuss how you've successfully met or exceeded these in past roles.
✨Build Rapport with Stakeholders
This role is all about building strong relationships with clients. Prepare examples of how you've developed trust and maintained long-term partnerships in previous positions. Think about specific strategies you used to engage senior stakeholders and how you can apply those here.
✨Showcase Your Leadership Skills
You'll be managing high-performing teams, so be prepared to talk about your leadership style. Share stories that highlight your ability to motivate and develop staff, as well as how you've driven innovation and continuous improvement within your teams.
✨Align with Their Vision
Research the company’s business strategy and values. During the interview, align your answers with their objectives, especially regarding operational excellence and client satisfaction. This shows that you're not just a fit for the role, but also for the company culture.