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- Tasks: Manage daily operations and ensure top-notch service delivery for our clients.
- Company: Join Sodexo, a leader in delivering diverse services across Corporate Services.
- Benefits: Enjoy flexible work, competitive pay, training opportunities, and health incentives.
- Why this job: Be part of a supportive team that values your contributions and promotes personal growth.
- Qualifications: Organisational skills and a commitment to health and safety are essential.
- Other info: Full training and protective uniform provided; plus, enjoy free parking!
The predicted salary is between 36000 - 60000 £ per year.
Sodexo delivers a wide range of services to meet the unique and varied needs of each client across Corporate Services. We are seeking an organised and conscientious General Services Manager to join one of our large established clients in Cambridge. This role will be Monday to Friday.
Role Description:
- Work closely with the cluster operations manager in the delivery and management of the full IFM operations to ensure effective and efficient service delivery through compliance with legislation to Sodexo and contractual requirements including the delivery of defined budgets and profit margins.
- Ensure that Health and Safety is given number one priority by delivery of all Safeguard administration in advance of and during operations.
- Deal with all customer issues/queries that arise in a professional, courteous and timely manner to ensure Client associate satisfaction, liaising with onsite Service Providers, AskFM or Senior Management where necessary.
- Demonstrate a knowledge of the building, contractual specification and KPIs are achieved to the required standard of delivery.
- Oversee the operation of departments and review general performance with your team members ensuring they carry out their duties adhering to all prescribed rules and regulations and the Standard Operating Procedure Manual.
Package Description:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training and full protective uniform supplied
- Health and wellbeing incentives
- Reward and Recognition schemes
- Volunteering days
- Cycle to work scheme
- Life Assurance
- Free parking on site
General Services Manager employer: Sodexo
Contact Detail:
Sodexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Services Manager
✨Tip Number 1
Familiarise yourself with Sodexo's values and mission. Understanding what the company stands for will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Research the specific client you'll be working with in Cambridge. Knowing their operations and any recent news can give you an edge in discussions and show your commitment to the role.
✨Tip Number 3
Prepare examples of how you've successfully managed teams and resolved customer issues in the past. Being able to share relevant experiences will highlight your capability as a General Services Manager.
✨Tip Number 4
Network with current or former employees of Sodexo, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace General Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Services Manager position. Tailor your application to highlight relevant experience and skills that align with Sodexo's expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in facilities management, customer service, and compliance. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage operations effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past work that showcase your organisational skills, attention to health and safety, and ability to handle customer queries professionally.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the General Services Manager role.
How to prepare for a job interview at Sodexo
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a General Services Manager. Familiarise yourself with Sodexo's operations and how they align with the job description, especially regarding compliance and service delivery.
✨Showcase Your Organisational Skills
As an organised and conscientious candidate, be prepared to discuss specific examples from your past experiences where your organisational skills led to successful outcomes. Highlight your ability to manage multiple tasks efficiently.
✨Prioritise Health and Safety
Since health and safety is a top priority for this role, be ready to talk about your experience with health and safety regulations. Discuss how you've implemented safety measures in previous positions and how you plan to uphold these standards at Sodexo.
✨Demonstrate Customer Service Excellence
Prepare to share examples of how you've handled customer issues or queries in a professional manner. Emphasise your commitment to client satisfaction and your ability to liaise effectively with various stakeholders.
